Network Administrator II

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Frontline Insurance provides reliable and exceptional service to coastal homeowners in the Southeast United States, particularly Florida, Alabama, North Carolina and South Carolina. For more than a decade, throughout active and slow hurricane seasons, we’ve stood strong to protect our clients and their homes.  

SUMMARY

This role has day-to-day IT network, server/user support and maintenance responsibilities.Understand, identify, research, and resolve technical problems involved with administering and maintaining network infrastructure, including network connectivity, security, virtual/physical server infrastructure, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Providing planning, design, implementation and support of LANs and WANs using the latest technology with a focus on switching, routing, VPN, VLAN, Wireless and other network devices.
• Secure network system by establishing and enforcing policies; defining and monitoring access through proper configuration of VPN and firewalls.
• Maximize network performance, troubleshoot network problems and outages; scheduling upgrades; and network optimization
• Conducting technology assessments, throughput analysis, problem solving, and infrastructure network planning.
• Provide upgrade, configuration and optimization of various network environments, including failover solutions and QoS.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Monitor system resource utilization, trending, and capacity planning.
• Monitor Solarwinds notifications, and help update network documentation as the environment changes
• Assist applications administrator with Solarwinds network monitoring administration
• This position may require periodic travel (10% - 15%) and some evenings, weekends and/or holidays work during outages, maintenance windows, and during storm catastrophe occurrences.
• Helps resolve IT corporate issues that include:
  • Advanced troubleshooting for security incidents
  • Wireless AP management
  • Assist in VMware administration (deploy and maintain new VM’s)
  • Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
  • Outage Response and Escalation
  • Accurately prepares relevant IT-related status reports in a timely manner
  • Assist with mentoring and training of team members
  • Other daily operation tasks to be assigned

QUALIFICATIONS:

• Attention to detail
• Ability to multi-task.
• Solid written and verbal communication skills.
• Interpersonal skills to develop relationship within the system to enhance the appropriate flow of information
• Strong Analytical skills and a self starter attitude necessary.
• Experience with network security monitoring technologies such as Trustwave/Fire-eye, syslog tools, and Splunk a plus
• Strong desire to work on smaller team with an entrepreneurial experience
• Experience working in dynamic and fluid organizations within a small team environment a plus.

TECHNICAL REQUIREMENTS

• Proven experience in a Network Administrator/Engineering role
• Excellent knowledge of best practices around management, control and monitoring of network infrastructure
• Strong Active Directory/DHCP/DNS knowledge a plus
• AWS/Azure cloud experience a plus
• Familiarity with security best practices and methodologies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

College Degree Preferred and 3 – 5 years related experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Fortigate/Cisco/Microsoft certifications a plus.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and comprehend detailed instructions, correspondence, and memos.  Ability to professionally execute written communications.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand and walk.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Benefits:

Comprehensive benefits package includes options for medical insurance, dental insurance, vision insurance, long term/short term disability, life insurance, and 401(k).

We are a Drug Free Workplace and EOE.