Retail Sales Team Lead - Footwear

Academy's Vision statement is to be the premier sports and lifestyle store of choice, continuously adapting to our customer' changing needs. Academy is dedicated to creating a culture of continuous improvement.

Academy hourly associates have the opportunity to work with great sports and outdoors products in a fun, fast-paced environment. With flexible shifts and a great atmosphere, Academy is looking for sports and outdoors enthusiasts to staff our stores! 

Job Responsibilities

• Ensures providing exceptional customer service is the top priority of every interaction.

• Trains and develops associates.

• Provides feedback on how associates are executing day-to-day tasks.

• Provides direction to associates so that customers are assisted in a timely, efficient and knowledgeable manner.

• Suggests methods to improve department operations.

• Assists senior team lead or manager with daily operation of the department.

• Works as a leader or member on special projects.

• Ensures compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.

• Organizes and displays merchandise in accordance with company merchandising standards.

• Assists with departmental zoning.

• Drives the completion of daily tasks.

• Notifies senior team lead or manager of all associate relations issues, as well as any and all issues that require action in the department.

• Joins floor walks with regional vice president, district manager, store director, and manager.

• Coordinates associates and their work.

• Provides input on the appropriate allocation of payroll hours and staffing levels.

• Completes 4473 paperwork and submits for approval.

• Adheres to emergency procedure protocols.

• Reports all time clock exceptions.

 Duties may change and associates may be required to perform other duties as assigned.

Qualifications

• Minimum one year related work experience required.

• High school diploma or G.E.D. required.
• Familiarity with inventory software, order processing systems, spreadsheets, and word processing software required.