Retail Team Lead - Apparel
- Employer
- Academy Sports + Outdoors
- Location
- Lake Emma Area
- Salary
- Entry Level
- Posted
- Nov 16, 2016
- Closes
- Jan 15, 2017
- Category
- Customer Service, Entry Level
Academy's Vision statement is to be the premier sports and lifestyle store of choice, continuously adapting to our customer' changing needs. Academy is dedicated to creating a culture of continuous improvement.
Academy hourly associates have the opportunity to work with great sports and outdoors products in a fun, fast-paced environment. With flexible shifts and a great atmosphere, Academy is looking for sports and outdoors enthusiasts to staff our stores!
Job Responsibilities
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Ensures providing exceptional customer service is the top priority of every interaction.
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Trains and develops associates.
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Provides feedback on how associates are executing day-to-day tasks.
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Provides direction to associates so that customers are assisted in a timely, efficient and knowledgeable manner.
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Suggests methods to improve department operations.
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Assists senior team lead or manager with daily operation of the department.
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Works as a leader or member on special projects.
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Ensures compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
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Organizes and displays merchandise in accordance with company merchandising standards.
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Assists with departmental zoning.
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Drives the completion of daily tasks.
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Notifies senior team lead or manager of all associate relations issues, as well as any and all issues that require action in the department.
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Joins floor walks with regional vice president, district manager, store director, and manager.
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Coordinates associates and their work.
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Provides input on the appropriate allocation of payroll hours and staffing levels.
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Completes 4473 paperwork and submits for approval.
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Adheres to emergency procedure protocols.
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Reports all time clock exceptions.
Duties may change and associates may be required to perform other duties as assigned.
Qualifications
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Minimum one year related work experience required.
- High school diploma or G.E.D. required.
- Minimum 6 months in current position required.
- No final corrective action within the past 6 months.
- Most recent evaluation score must be 3.0 or higher.
- Familiarity with inventory software, order processing systems, spreadsheets, and word processing software required.