Retail Senior Team Lead - Softlines

Academy's Vision statement is to be the premier sports and lifestyle store of choice, continuously adapting to our customer' changing needs. Academy is dedicated to creating a culture of continuous improvement.

Academy hourly associates have the opportunity to work with great sports and outdoors products in a fun, fast-paced environment. With flexible shifts and a great atmosphere, Academy is looking for sports and outdoors enthusiasts to staff our stores! 

• Ensures providing exceptional customer service is the top priority of every interaction.
• Coordinates, plans and schedules training, and ensures associates are completing training modules in a timely manner.  Escalates all issues involving non-compliance to manager.
• Provides feedback to manager via feedback form in order to give input on annual evaluations and succession planning.  Participates in ongoing development conversations.
• Coordinates associates' assignments, distributes workload and follows up on tasks to ensure completion.
• Suggests methods to improve store operations, efficiency and service.
• Drives efforts of team to complete assigned tasks.
• Assists with daily planning of operational tasks assigned to the store.
• Oversees members of a team working on special projects.
• Executes a plan to ensure associates are compliant with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
• Plans and ensures proper execution of company merchandising standards.
• Assists with departmental zoning.
• Notifies manager of all associate relations issues as well as issues that have the potential to impact the department or store.
• Actively participates in floor walks with regional vice president, district manager, store director and manager.
• Assumes lead-on-duty responsibilities.
• Assists with allocation of payroll hours by creating associate schedules based on business needs.
• Completes 4473 paperwork and submits for approval.

Duties may change and associates may be required to perform other duties as assigned.

Qualifications

• Minimum two years related work experience required.
• High school diploma or G.E.D. required.
• Minimum 6 months in current position required.
• No final corrective action within the past 6 months.
• Most recent evaluation score must be 3.0 or higher.
• Familiarity with inventory software, order processing systems, spreadsheets, and word processing software required.