Rooms Agent- Front Office, PBX Operator, Valet Cashier
- Employer
- Hyatt Regency Grand Cypress
- Location
- Orlando, Florida
- Salary
- Based on Experience
- Posted
- Dec 02, 2016
- Closes
- Dec 30, 2016
- Industry
- Hospitality
- Category
- Clerical, Customer Service, Front Desk
- Hours
- Full Time
Rooms Agent associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Rooms Agents also work in our PBX area assisting guests on the phone with guest requests and questions.
- A true desire to satisfy the needs of others in a fast paced environment.
- Flexible schedule including AM/PM Shifts, weekends, and Holidays
- Refined verbal and written communication skills
- Previous Front Desk experience is preferred
- Ability to stand for long periods of time.