General Manager / Floating Project Manager
- Employer
- MV Transportation
- Location
- Orlando, Florida
- Salary
- Open
- Posted
- Dec 23, 2016
- Closes
- Feb 21, 2017
- Industry
- Professional, Transportation
- Category
- Customer Service, Management, Operations, Project Management
- Hours
- Full Time
- Career Level
- Manager
Job Description
MV Transportation is seeking a General Manager / Floating Project Manager. The General Manager / Floating Project Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
*Positions are located in the Northwest and Southwest regions of the United States. Relocation assistance is available.
Job Responsibilities:
- Effectively manage customer relations through both direct contact and outreach programs.
- Identify, select, train and mentor location staff.
- Effectively and frequently communicate with location staff and support team members.
- Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
- Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
- Maintain client contact routinely to meet or exceed expectations.
- Conduct periodic departmental audits.
- Daily, weekly and monthly review of key operational metrics.
- Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
- Implement, promote and adhere to company policies and procedures.
- Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
- Participate in location(s) labor and employee relations activities.
- Provide insight and information to support location(s) contract renewals.
- Create and present location(s) annual budget.
Talent Requirements:
- College degree or equivalent business management experience.
- Management experience required.
- Must have understanding of Trapeze software.
- Must have labor/union(s) negations/expenses expertise.
- Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
- Must have at least three (3) to five (5) years' experience in a paratransit, fixed route, school bus, and/or shuttle industry.
- MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
- Must be willing to travel 80% of the time.
- Additional duties/responsibilities based upon individual contract requirements.
Pre-employment drug screening and background check is required. MV Transportation is proud to be an equal opportunity/affirmative action employer. MV Transportation, Inc. provides equal employment and affirmative action opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
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