Salary Range

Job Posting End Date - Applications will no longer be accepted starting

Job Summary

Starting Salary

$23.88 - $30.45

Performs supervisory work responsible for overseeing the day-to-day guest services operations of Harry P. Leu Gardens. The Leu Gardens Operations Supervisor is an ambassador for welcoming visitors and providing exceptional guest experience. The responsibilities include coordinating with others for the smooth operation of the front-of-house, Historic Leu Gardens Museum, programs, rentals, exhibits, tours, event parking, and traffic/transportation. Addresses any inquiries, complaints, and feedback from visitors and members. Supervises and leads seasonal/temporary employees and volunteer staff, assigning tasks, conducting training, and providing ongoing support and guidance to team members, Work is performed under the direction of the Leu Gardens Executive Director and is reviewed while in progress, observation, meetings, and review of work outcome.

May need to be available to work evenings, weekends, and holidays as needed.

Minimum Qualifications:
Associate degree in Hospitality, Event Management, or related field, and two (2) years of experience in guest or event services, one (1) year of which must have been in a progressively responsible supervisory capacity; or an equivalent combination of education, training, and experience. Must possess a valid Florida Driver's License. Background check and polygraph required. Previous customer service and cash handling experience preferred.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.