Food Runner - Stadium Club - Caribe Royale Orlando Hotel

Position Overview:

As a Stadium Club Food Runner, you'll be the associate behind the scenes, ensuring that our guests receive their delicious food in a timely and efficient manner. Your mission is to work in harmony with the kitchen staff and servers to deliver mouthwatering dishes and create an unforgettable dining experience for our stadium club guests. With your energetic spirit and attention to detail, you'll play a vital role in keeping the food service running smoothly and ensuring our guests leave with smiles on their faces.

Requirements:

• Previous experience as a food runner, server, or in a hospitality role is preferred.
• Enthusiastic individuals with a willingness to learn are encouraged to apply.
• Exceptional customer service skills with a friendly and outgoing personality.
• Strong attention to detail to ensure accurate and timely food delivery.
• Excellent communication and interpersonal skills.
• A food handling certification must be completed within the first 90 days of employment.
• TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities:

• Order Organization: Work closely with the kitchen and servers to organize food orders and ensure that they are prepared correctly and promptly.
• Timely Delivery: Deliver food orders to the correct tables quickly and efficiently, ensuring that guests receive their meals while they are hot and fresh.
• Plate Presentation: Ensure that each dish is presented attractively and garnished appropriately before delivering it to the guests.
• Attention to Detail: Double-check each food order for accuracy and completeness before leaving the kitchen, making sure special requests and dietary restrictions are accounted for.
• Guest Interaction: Interact with guests in a friendly and upbeat manner, providing exceptional customer service and addressing any inquiries they may have about the menu.
• Team Collaboration: Work collaboratively with the kitchen staff, servers, and bartenders to ensure a seamless and coordinated dining experience for our guests.
• Table Bussing: Assist in clearing empty dishes and glassware from tables to maintain a clean and inviting atmosphere in the dining area.
• Special Requests: Handle any additional requests from guests promptly and with a positive attitude, going the extra mile to accommodate their needs.
• Hygiene and Safety: Adhere to food safety and hygiene standards, maintain a clean and organized workspace with an understanding of proper food handling.
• High Energy: Maintain a positive and energetic attitude throughout the shift, spreading enthusiasm and creating a fun environment for both guests and fellow associates.

Education:

• High school diploma or GED

Skills & Abilities:

• Must be able to work flexible schedules including nights, weekends, and holidays.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to communicate in the English language. Second language is a plus.
• Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery.

Physical Requirements:

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.