- Career Level
- Experienced (Non-Manager)
When was the last time you had FUN at work? Because now is the time to join Frontline's Underwriting team. We take pride in what we do, and we have FUN. Check us out on Facebook, Twitter, and LinkedIn to see what Frontline Insurance is all about and how you can enjoy coming to work. Hope you like the color GREEN!
Frontline Insurance provides reliable and exceptional service to coastal homeowners in the Southeast United States, particularly Florida, Alabama, North Carolina and South Carolina. For more than a decade, throughout active and slow hurricane seasons, we’ve stood strong to protect our clients and their homes. For more information, visit our website at www.flhi.com.
Performs the underwriting function and provides exemplary customer service by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Orders and reviews reports necessary for proper risk classification. Makes related policy changes, as necessary.
- Handles policy change requests: evaluates underwriting considerations, processes data entry, and executes follow-up action as needed.
- Reviews property inspections and notifications from Claims for property or liability concerns. Recommends action and notifies agency partners as necessary.
- Evaluates new business submissions for eligibility and proper classification. Initiates communication with agents regarding missing information, eligibility or rating concerns, etc.
- Answers telephone inquiries from agency partners, mortgage companies and insureds, providing requested billing and basic coverage information, and resolving problems as needed.
- Provides assistance to the underwriting assistants when help is requested and provides viable solutions to their inquiries.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); additionally, any undergraduate education desirable, or one to three years insurance related experience and/or training; or equivalent combination of education and experience. If a CPCU/API Designation, or another related designation, has not already been achieved it is required to be obtained during employment with Frontline Insurance.
Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to professionally execute written communications. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
4-40 Customer Service Representative License (or) 2-20 Property & Casualty License
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Comprehensive benefits package includes options for medical insurance, dental insurance, vision insurance, long term/short term disability, life insurance, and 401(k).
We are a Drug Free Workplace and EOE.