Customer Service Representative (Temporary for 6 months)

Employer
Cru
Location
Orlando, Florida
Salary
Pay Level: Unit 2 Level 6 $12.86/hr. min.
Posted
Sep 22, 2016
Closes
Nov 03, 2016
Industry
Non-Profit
Category
Customer Service
Hours
Full Time

Pay Level:  U2 L6, $12.86/hr. minimum               

Summary of Position: 

Provide information and administrative support to fulfill customer needs in the Financial Services Group.  Essential duties and responsibilities include:  Answer, respond to and direct a high volume of ministry and financial related telephone calls.  Communicate via telephone, e-mail and in person with administrative personnel, donors, vendors, and other customers concerning various donation and ministry related inquiries. Produce computer-generated reports and financial statements regularly. Update and maintain computer database information (including PeopleSoft) and set-up report and data access structure.  Knowledge of telephone techniques and etiquette, record keeping techniques and alpha-numeric filing systems, and PeopleSoft system.

Required Qualifications: 

High school diploma plus at least two years related experience; or equivalent combination of education and experience.