Village Vacation Planner
- Employer
- Give Kids The World
- Location
- Kissimmee, Florida
- Salary
- Competitive
- Posted
- Feb 21, 2017
- Closes
- Mar 02, 2017
- Industry
- Hospitality, Non-Profit
- Category
- Administrative, Clerical, Customer Service
- Hours
- Full Time
Job Title: Village Vacation Planner
Department: Village Vacation Planning Services
Reports To: Director of Mission Delivery and Outreach
DUTIES AND RESPONSIBILITIES:
Primarily responsible for processing reservations submitted by partnering wish granting organizations for families to come to GKTW Village. Perform a wide variety of duties throughout the wish process within GKTW standards and schedules. These duties include:
- Process Confirmation for all inbound wishes.
- Verify all submitted paperwork for wishes (medical, liability, media release, etc.) is complete prior to family’s arrival.
- Process Favorites.
- Note allergies and special dietary requests.
- Ensure flight information and ground transportation is accurate.
- Be familiar with all GKTW/Compassion policies, as well as GKTW activities and offerings in order to accurately answer questions from WGOs and Wish Families
- Backfill fellow Village Vacation Planners, as needed.
PHYSICAL DEMANDS BEYOND NORMAL OFFICE ENVIRONMENT:
- Must be able to sit in office for extensive periods
- Ability to lift and move items weighing up to 20 pounds
- Work flexible schedule if needed and/or extended hours of work
QUALIFICATIONS AND SPECIFIC SKILLS:
- Ability to work independently and within a team environment
- Proficient in Microsoft Office Applications
- Strong communication skills
- Must have good organizational skills, with attention to detail and ability to multi-task
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma
- Bachelor’s degree preferred; AS degree/vocational training with related experience in lieu of degree
- Hospitality background a plus
Give Kids The World is a drug-free workplace.