Shift Lead - Food & Beverage
- Employer
- Give Kids The World
- Location
- Kissimmee, Florida
- Salary
- Competitive
- Posted
- Feb 23, 2017
- Closes
- Apr 11, 2017
- Industry
- Hospitality, Non-Profit
- Category
- Food / Beverage
- Hours
- Part Time
Job Title: Shift Lead - Food and Beverage Operations
Department: Food & Beverage
Reports To: Manager of Food & Beverage Operations
DUTIES AND RESPONSIBILITIES:
Provide day-to-day and on-going leadership, direction, vision and support to ensure the Give Kids The World Standards of Quality, Safety, Show and Service Excellence are consistently maintained throughout all Village food and beverage operations, including the Towne Hall Food Court front-of-house experience and dish room operation.
Specific responsibilities will include:
- All components of the pizza operation, such as scheduling, training, safety and sanitation, quality control, and adherence to all GKTW Core Values and Key Operating Principles
- Liaison with corporate-supported and funded food operations, including Perkins, Boston Market, Papa John’s, Friendly’s, Unilever, etc.
- Oversee all food and beverage-related specifics of the GKTW Volunteer experience, such as shift coverages, job assignments, training, recognition and coaching.
- All operational components of the pizza kitchen and service counter, Ice Cream Palace, Express Start Breakfast program, Snack Shack, Food Court Dish Room, Point of Sale order and delivery operations
- Stock food court serving lines with clean/sanitized dishes and utensils and other items as needed
- May assist with receiving of food products and set-up break-down of dining areas
- The overall experiences of the guests, from arrival, greeting, check-in and flow through food quality, allergy requirements, variety, preparation, presentation, fulfillment of special needs and consistent delivery of Service Excellence
PHYSICAL DEMANDS BEYOND NORMAL OFFICE ENVIRONMENT:
- Regularly required to walk, stand, bend, stoop, reach, balance, use hands and arms
- Ability to work in inclement weather
- Ability to operate a golf cart
- Ability to lift up to 50+ pounds, unassisted
- Ability to work a flexible schedule, to include rotating shifts, nights, weekends and/or extended hours of work
QUALIFICATIONS AND SPECIFIC SKILLS:
- Committed to Quality, Safety, Show and Service Excellence for all Guests
- Strong organizational skills and detail-oriented
- Ability to multi task in a fast-paced environment
- Basic computer skills, including Microsoft Outlook and Excel
- Must be able to speak, read and write English
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or greater
- Minimum of 5 years of previous food and beverage experience, including culinary
- Minimum of 3 years of previous management and leadership experience
Give Kids The World is a drug free workplace.