Security Guard - Community Service Officer (Lake Nona)

Lake Nona Golf & Country Club, Orlando’s most exclusive private club is currently seeking experienced full-time Community Service Officers to provide security to Lake Nona Golf and Country Club and the Lake Nona area.

Lake Nona is ranked as a Platinum Club of the World and a Distinguished Emerald Club of the World.  We are committed to offering our 400 members and their families the very best amenities, programs and service. 

If you want to work for one of the premier employers in the Central Florida area, please apply now.  We offer competitive salaries and a generous benefit package.  Employment is contingent upon pre-employment drug screen and background check.  Equal employment opportunity employer. 

Title:                Security Officer          

Supervisor:     Chief of Security

FLSA Status:   Non-exempt

General Summary:  To anticipate, recognize and reduce a security or crime risk and to take or initiate action to remove or reduce the risk or breach of security.  Also, a Lake Nona Security Officer shall assist members, residents, guests and staff when necessary. An Officer is responsible for performing their duties in a professional and lawful manner in compliance with these directives.  Officers are required to follow the lawful request of any superior officer.

Essential Job Functions:

• Inquire verbally and visually of any person requesting access to Lake Nona Golf and Country Club to validate their authorized entry
• Report and investigate any incident that affects the safety and security of persons or property within Lake Nona.  If necessary, write any reports or statements that may be required
• Inspect the safety, cleanliness and preparedness of the assignment (gatehouse, patrol vehicle) prior to accepting the post from the officer you are relieving
• Review all incident reports, printed materials and emails or faxes, etc. to insure you are aware of activities that are occurring
• Respond to all electronic mail or communication to insure you have current information and to best serve the members, residents, guests, and visitors
• Provide traffic/parking enforcement and control of vehicles driving within all Lake Nona property
• Record any activities that occur during your shift
• Maintain an accurate and complete log of all gate access and any items placed with your care, such as, mail, packages, keys, etc.
• Conduct and document visual and physical surveys of unoccupied homes and construction sites
• Conduct and document physical inspections of Lake Nona buildings and property
• Respond to calls for service and emergencies as requested
• Provide escort service to members, residents, guests, staff and 911 responders (Police, Fire, EMS) as needed
• Perform motorized, foot, and bike patrol of common areas, parking garages, and lots
• Enforce the rules, regulations, policies, and procedures of the Lake Nona property
• Perform all other duties as assigned

Essential Qualifications:

• A minimum of 1 year of security experience required, but will substitute for Military or law enforcement experience
• Florida Security license preferred
• Basic smartphone and Outlook knowledge preferred
• Ability to work flexible hours

Essential Physical Requirements:

• This position includes climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling and repetitive motions
• Must have the agility, dexterity, and strength to pursue, apprehend, and detain uncooperative suspects
• Must be able to lift up to 25 pounds
• Must be able to navigate through rough and uneven terrain
• Must have ability to work in hot and muggy, and inclement weather conditions on continuous basis
• Must be able to follow written and verbal instructions
• Must have a valid Florida Driver’s License
• Must be able to read, write and communicate effectively in English
• Must be physically able to do assigned work as outlined above

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

This job description in no way states or implies that these are the only duties to be performed by this position.

The employee will be required to follow any other instructions and to perform any other duty requested by the supervisor.