Sr. HR Business Process Analyst

Description: Develop and implement Service Center management reporting to support risk measurement, monitor operational performance, increase productivity and support capacity planning and forecasting Lead and manage continuous process improvement for the Service Center businessprocesses, related tools and systems. Perform data analysis (trending, forecasting, root cause analysis, etc ). Manage change projects and system enhancements implementations. Works closely with HRSC management and others to understand and prioritize business goals and information needs, develop clear and complete business requirements, and translate into functional requirements for business systems Develop and implement workforce reporting solutions for HRBPs, Businesses and COEs. This position will require the ability to understand and develop end-to-end processes and reporting within the HRSC and with the COEs and the rest of the HR function. Provide functional support for HRSC systems, manage and document business requirement and own User Acceptance Testing (testing coordination and approval). Manage change projects, adhering to best practice project standards including: Initiation: enforces the requirements of the project scope and resources Planning: enforces governance and stakeholder expectations. Executes communication strategy and produces plans. execution: gathers requirements, oversees development, manages testing & remediation. Control: produces and circulates status reports & issues lists. Create and enhance global Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) and tailor to meet the needs of HRSC and wider HR function. Execute test plans that will ensure business requirements have been met / create test scripts including specific test cases and expected results. Sign off on User Acceptance Testing. Supports initial launch and ongoing support of HRSC Provides process and system support to end users, resolving issues as well as tracking and reporting issues to management Interfaces and collaborates with IT staff to maintain HR systems and keep them operational (case management, telephony, imaging, etc.) Creates and documents business processes, systems specifications, diagrams and data flow Analyzes and resolves process and system issues, develops workarounds, corrections and enhancements, implements and tests changes, and provides written documentation Reviews and analyzes effectiveness and efficiency of existing systems and develops strategies for enhancing business process, operations, data process flow, and for improving or further leveraging systems Identifies causes of poor data quality, and develops and implements solutions Logs, tracks, resolves and reports process and system issues to management Qualifications BA/BS or equivalent level of experience 5+ years of HR Operations or HR Generalist experience 2+ years of Business process design and writing business requirements experience 2+ years reporting and data analysis experience Preferred: 1+ years supporting HR systems Company Description:Staff Icons has been a leading global recruitment firm for almost a decade - building our clientele list through our dedication to locating top tier talent. We do full cycle recruiting in the biotech/pharmaceutical/health industries for Direct Hire Positions and Long/Short Term project based staffing. Staff Icons works within the Medical and Biotech fields with a number of different institutions and companies including universities, hospitals, private labs, pharmaceutical and medical device companies. We have dedicated teams for each of these disciplines to ensure that our clients and candidates work with recruiters that know exactly what it is they are looking for.