Collections Representative- Part Time (Call Center)
- Employer
- Synchrony Financial
- Location
- Altamonte Springs, Florida
- Salary
- Open
- Posted
- May 19, 2017
- Closes
- Jul 20, 2017
- Ref
- 2917569071#FL--J2CBackfill.1
- Industry
- Retail
- Category
- Customer Service, Sales
We've all been there sometimes a bill just doesn't get paid.
That doesn't make a customer any less of a VIP.
In this role, you'll tackle the important work of getting past-due accounts up to date.
You'll handle outbound and inbound calls, set up payment arrangements, counsel our cardholderson their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation.
On day one, you'll enjoy a warm, welcoming environment with benefits including: Paid training 401(k) savings plan Casual, friendly atmosphere Shift differential for qualifying shifts Weekly Pay After 6 months with us, you will have Tuition Reimbursement programs available Essential Responsibilities: Trained to handle outbound calls and inbound calls surrounding consumer past due credit card accounts Set up payment arrangements to bring past due accounts current Educate our customers Identify ways to improve service by using your customer service skills Qualifications/Requirements:*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT 6+ months of customer service experience in any industry or equivalent military experience Basic Math Skills - Arithmetic computation Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
If currently a Synchrony Financial Employee, you must have been in your current position for at least 6 months (Level 4 7) or 24 months (level 8 or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement Desired Characteristics: Have 6+ months experience in collections Effective listening, communication and customer service skills Computer skills with PowerPoint, Word, Excel and Outlook If you're the kind of person who can engage and solve problems, you're the kind of person we need.
Legal authorization to work in the U.
S.
is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Reasonable Accommodation Notice: Federal law requires employers to provide reasonab
That doesn't make a customer any less of a VIP.
In this role, you'll tackle the important work of getting past-due accounts up to date.
You'll handle outbound and inbound calls, set up payment arrangements, counsel our cardholderson their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation.
On day one, you'll enjoy a warm, welcoming environment with benefits including: Paid training 401(k) savings plan Casual, friendly atmosphere Shift differential for qualifying shifts Weekly Pay After 6 months with us, you will have Tuition Reimbursement programs available Essential Responsibilities: Trained to handle outbound calls and inbound calls surrounding consumer past due credit card accounts Set up payment arrangements to bring past due accounts current Educate our customers Identify ways to improve service by using your customer service skills Qualifications/Requirements:*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT 6+ months of customer service experience in any industry or equivalent military experience Basic Math Skills - Arithmetic computation Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
If currently a Synchrony Financial Employee, you must have been in your current position for at least 6 months (Level 4 7) or 24 months (level 8 or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement Desired Characteristics: Have 6+ months experience in collections Effective listening, communication and customer service skills Computer skills with PowerPoint, Word, Excel and Outlook If you're the kind of person who can engage and solve problems, you're the kind of person we need.
Legal authorization to work in the U.
S.
is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Reasonable Accommodation Notice: Federal law requires employers to provide reasonab