Housekeeper
- Employer
- MasterCorp
- Location
- Orlando, Florida
- Salary
- Not specified
- Posted
- Jul 31, 2017
- Closes
- Aug 31, 2017
- Industry
- Hospitality
- Category
- Entry Level, Housekeeping
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Entry Level
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he / she follows company mission statement and values.
Main Responsibilities:
QUALITY
- Maintain a high standard of excellence
- Strip units of soiled linens
- Remove trash from units
- Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
- Report clean units as vacant and ready for inspection
- Report unit maintenance issues as per company procedure
- Report damaged, dirty or stained carpets, drapes, furniture, and linens
- Report missing inventory and supplies to Supervisor
- Report lost and found items to Supervisor
- Perform weekly guest service cleans as directed
- Assist in maintaining the cleanliness and organization of storage closets
- Attend all training sessions and perform practical application of training
- Ensure a safe working environment
TIMELINESS
- Maintain a sense of urgency so that units are turned on time
- Personal timeliness, be prompt with all assignments
BUDGET
- Utilize supplies and equipment efficiently and effectively
- Utilize time wisely and efficiently
CUSTOMER SERVICE
- Assist in solving guest complaints promptly
- Willing to assist resort guests and owners
- Knowledgeable of the resort
KEY BEHAVIORIAL FACTORS:
- A passion for cleanliness
- Strong work ethic
- Ability to learn and change behavior
- Work irregular hours
Qualifications:
PHYSICAL REQUIREMENTS:
- Stand and walk for long periods
- Climb stairs frequently
- Frequent twisting, bending, stooping and reaching
- Regularly lift up to 25 lbs.
ENVIRONMENTAL CONDITIONS:
- Odors or dust
- Cleaning chemicals
- Laundry chemicals
MENTAL REQUIREMENTS:
- Ability to make decisions
- Planning and scheduling capabilities
- Ability to read, write and do basic math
- Use of long term and short term memory