Houseperson
- Employer
- MasterCorp
- Location
- Kissimmee, Florida
- Salary
- Not specified
- Posted
- Jul 31, 2017
- Closes
- Aug 31, 2017
- Industry
- Hospitality
- Category
- Entry Level, Housekeeping
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Entry Level
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A House Person must ensure he or she follows the company mission statement and values.
Main Responsibilities:
QUALITY
- Maintain a high standard of excellence
- Stock and maintain cleanliness and organization of storage closets
- Assist in stripping units of soiled linens as directed
- Remove soiled linens and trash from units
- Make linen and supply bags as directed
- Deliver linen and supply bags to units
- Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment
- Report unit maintenance issues as per company procedure
- Report lost and found items to Executive Housekeeper
- Move furniture as directed
- Operate company vehicle and ensure maintenance is performed as necessary
- Ensure a safe working environment at each site and office
TIMELINESS
- Willing and able to perform any and all duties related to site operation as directed by the Executive Housekeeper
- Maintain a sense of urgency so that units are turned on time
- Personal timeliness, be prompt with all assignments and appointments
BUDGET
- Use supplies and equipment efficiently and effectively
- Assist in linen inventories and supplies as directed
CUSTOMER SERVICE
- Assist in solving guest complaints promptly
- Create strong, positive customer relations
- Willing and able to assist resort guests and owners
- Make guest deliveries as directed
- Knowledgeable of the resort
KEY BEHAVIORAL FACTORS:
- A passion for cleanliness
- Demonstrated motivational skills
- Strong work ethic
- Hands on approach
- Work irregular hours
Qualifications:
PHYSICAL REQUIREMENTS:
- Stand and walk for long periods
- Climb stairs frequently
- Frequent twisting, bending, stooping and reaching
- Regularly lift up to 75 lbs.
ENVIRONMENTAL CONDITIONS:
- Odors or dust
- Cleaning chemicals
- Laundry chemicals
MENTAL REQUIREMENTS:
- Ability to make decisions
- Planning and scheduling capabilities
- Ability to read, write and do basic math
- Use of long term and short term memory
*The House Person is not limited to the above mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.