ERSEA Coordinator

GENERAL DESCRIPTION:  The Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Coordinator guides the ERSEA portion of the 4C HS/EHS Fiscal Integrity/ERSEA process. This position assists in the guidance of the program’s practices for verifying the eligibility status of children, families, and pregnant women receiving the program’s services. The Coordinator ensures the appropriate enrollment of children into the program.  The ERSEA Coordinator is also responsible for monitoring children’s attendance and offering families support as needed in instances in which attendance is an issue.

ESSENTIAL JOB FUNCTIONS

• Provides direct supervision for all Family Advocates.
• Maintains paper and electronic records of all children served by program.
• Understand, interpret and explain federal, state and local child care eligibility criteria, policies and procedures.
• Work closely with Site Supervisors to ensure funded enrollment is met.
• Determine family’s eligibility for child HS/EHS using contract requirements.
• Process applications on a timely basis and assign priority points according to approved priority guidelines; verify that applications are complete and follow-up on incomplete applications.
• Assist in maintaining a complete and accurate enrollment database using ChildPlus.net including maintaining an updated and accurate waiting list.
• Assist staff and families on issues concerning certification and gathering appropriate income verification and ensuring ongoing eligibility or transition.
• Create and maintain application folders for each applicant by ensuring that all relevant documents (including copies of all correspondence) are correctly and immediately included in the file, that all conversations are documented in the file logs/ on CP.net database. 
• Participate in health fairs, meetings, and other community and school-based recruitment events.
• Complete data entry for all applications and enrolled families and children, maintain information and keep waitlist up-to-date for all programs.
• Participates in the Agency’s Quality Improvement Planning process.
• Other duties as assigned

MINIMUM QUALIFICATIONS:

MINIMUM EDUCATION AND EXPERIENCE:

Bachelor’s degree in Social Work, Psychology or closely related field.  An Infant/Toddler concentration or specialization is preferred. Three (3) years supervisory experience in a social welfare or social services environment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to gain knowledge and to implement the requirements of the Head Start Performance Standards, 4C Head Start Policies and Procedures, and language in the 2007 Head Start Act applicable to Early Head Start.
• Knowledge of and the ability to use a variety of computer software applications in word processing, spreadsheet, presentation and database software (including but not limited to Microsoft Word, Excel, Outlook, and PowerPoint). 
• Ability to navigate the Internet. Ability to gain knowledge of the ChildPlus database system.
• Ability to demonstrate a high level of interpersonal skills to communicate Agency information effectively to other staff and outside representatives and to represent Agency positively in the community.
• Ability to work under pressure while remaining professional and exhibiting a positive attitude.
• Ability to demonstrate excellent organizational and planning skills.
• Ability to supervise others.
• Ability to work and communicate effectively with facility Directors, teachers, parents, children, and other personnel.
• Ability to meet deadlines, prepares detailed reports, and maintains documentation. 
• Ability to work independently.
• Sensitivity to the needs, abilities, beliefs, and attitudes of individuals, customers and co-workers including people from various multi-cultural backgrounds and socio-economic levels within and outside the Agency.