Public Areas/Lobby Attendant - Avanti Palms Resort & Conference Center
- Employer
- Paramount Hospitality Management
- Location
- Orlando, Florida (US)
- Salary
- Non-Exempt
- Posted
- Feb 13, 2018
- Closes
- Feb 25, 2018
- Industry
- Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Entry Level
The Housekeeping Lobby/ Attendant ensures the levels of the Common Areas cleanliness meet or exceed a 4 star / 4 diamond standard on a daily basis by following the Resorts common area checklist and standards for cleanliness.
Responsibilities:
- Clean all Common Areas assigned and ensure they are in accordance with the level of quality expected for the resort
- Respond to Common Area calls in a safe, efficient and courteous manner
- Stocking of all Supplies for the Common Areas
- Call for Removal and disposal of all refuse from Common Area buildings
- Remove all debris that is commonly visible in all areas of the operation
- Report any problems of quality to the Supervisor or Manager by contacting the housekeeping coordinator
- Assist in Maintaining safe working conditions and practices
- Ensure that all guests areas are kept safe to prevent any potential guests/employee incidents
- Ensure that your proper uniform and nametag is worn at all times
- Maintain effective communication with all co-workers and supervisors
- Take responsibility at your level to satisfy all guests request
- Greet all guests and co-workers that you come in contact with
- Communicate clearly and always display a positive attitude
- Operate in compliance with all local, state, and federal laws and government regulations
- Maintain and ensure a high level of professionalism throughout the department
- Ensure all assets and supplies for the department are kept secure and in storage at all times
- Be familiar with all emergency and fire procedures.
- Report to Security any suspicious activity
- Follow key sign in and sign out procedures
- Adhere to scheduled work hours and attendance policies and procedures
- Familiarize self with the property Housekeeping policies and procedures
- Offer assistance to guest using their first name whenever possible
- Maintain clean work areas at all times (i.e.:carts, linen and supply closets).Attend and participate in required meetings
- Participate in daily meeting with the Executive Housekeeper to retrieve daily updates etc
- Ensure all Maintenance deficiencies are reported promptly, including, but not limited to repairs, replacements or damages caused by guests
- Be familiar with the proper placement of furniture and amenities of the Common Areas
- Carry out any reasonable request by management of which the associate is capable of performing
Job Requirements:
- High School Diploma or equivalent
- Prior Housekeeping experience is preferred.
- Good organizational skills and must be able to handle multiple tasks
- Able to work on your feet for long periods of time.
- English language skills required