Job - Online FA Administrator
Department - Online File Specialist
Location - Winter Park, FL
Administer all financial aid for online students from becoming active through to graduation; ensure compliance with all Title IV regulations; and create a positive and stress-free experience for all students.
Essential Duties and Responsibilities:
Process Reports with timeliness and accuracy
Repackage Subsequent Academic Year Financial Aid
Process Verifications on new ISIRs
Package Private, SFCA and Plus loans as needed
Process Audit Corrections
Respond to Student Advisor Requests
Adjust students packaging for Credits for Previous Training
On-site presence is required to receive adequate training, assistance and supervision.
Highly developed sense of integrity and commitment to student satisfaction.
Ability to communicate clearly and professionally, both orally and in writing.
Strong decision making and analytical abilities.
Strong attention to detail.
Demonstrated time management and organizational skills.
Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment with the ability to adapt to changing and competing priorities.
Ability to work within the scope of Title IV regulations.
Proficiency with all Microsoft Office Suite software.
Demonstrate initiative and adaptability to change.
Ability to work independently and efficiently.
Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines.
Education and/or Experience:
Bachelors degree preferred or 2 years Administrative/Financial aid or other relevant experience.
Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations.
Microsoft Office Suite proficiency.
Environmental Factors/Physical Demands:
Physical requirements include remaining seated for potentially more than 8 hours per day, computer operation/data entry and minor lifting. Must be flexible and able to work a 40 hour work week. May include some overtime, nights and weekends.