Academic Program Specialist I

Academic Program Specialist  is primarily responsible for academic coordination for the program on each distance campus. Primary duties encompass the management of courses including the coordination of the academic component, administrative support, and oversight of the courses in close conjunction with faculty and instructional design team to meet course objectives, and outcomes. Individual is responsible for managing TBL (Team Based Learning) sessions, prepare materials for TBL sessions, look over materials from ID team, and suggest improvements/propose possible issues with course materials.

The Program Specialist will serve as support in administration and management of courses, and facilitation of student support to include classroom support/management. Assists in collaboration with the faculty to provide smooth delivery of the course, and assistance with students. Acts as primary liaison for students on individual campuses for questions pertaining to grading, due dates, emails, points of contact, etc. This position will also provide student affairs support in the areas of academic coordination, campus operations related to student affairs, student development, student services & advising, admissions & recruitment, event management, and community relations.

Course Support: Assists in the management of class sessions for interactive group learning in the blended learning curriculum.  In collaboration with the faculty, academic coordinators, and instructional design team, assist with the management and delivery of multiple courses, including course content, and other course related materials. Responsible for partnering with the instructional technologies team to get course content delivered/executed.

Student and Faculty Support: Responsible for support relating to the delivery of the course with the ability to perform independently with input from the faculty member. This position will serve as the primary liaison for student contact in reference to course logistics on distance campuses. Communicates, and conveys pertinent information to students, providing information as requested including accessing learning materials and directions for assignments. This position requires the ability to provide problem resolution and effective decision-making concerning student issues. 

Student affairs support:  In collaboration with the Academic Program Specialist II, this position will provide support related to academic coordination, campus operations related to student affairs, student development, student services & advising, admissions & recruitment, event management, and community relations.  These duties include but are not limited to campus operations for student affairs including record keeping, course registration, campus communication, student organizations, leadership development, student conduct, and other various program/curriculum specific requirements impacting students. Also responsible for assisting with recruitment and community relations.  Incumbent will visit local schools and agencies to attract students to program by meeting with students and representatives, and participating in special events.  Works in collaboration with Communications Director to impact local recruitment strategy. Manages campus tour program for external and special guests and coordinates student volunteer schedules.  Collaborates with the Academic Program Specialist II and various campuses and college units to coordinate College-wide events such as Orientation, Professional Coating Ceremony, Spring Awards and Graduation.

Other duties as assigned by supervisor that includes but is not limited to periodic maintenance and updates of forms, and web content. Create and update forms and policies as needed for each program. Assist with student portfolios and document required program activities.