Accounts Receivable

ESSENTIAL JOB FUNCTION:  Using computer and calculator, ensures all A/R billings are accurately billed on a timely basis.  Processes payments; responsible for resolving guest disputes.  Coordinates billing information with groups, direct bill accounts, academy member accounts and other A/R accounts. Maintains A/R files.  Maintains receivables, including reconciliation of payments; processes adjustments for commissions, Hyatt Regency receivable, credit card companies.

SKILLS:  This position requires lifting/moving up to 10 lbs, reaching, feeling, fingering or handling, hearing, speaking, seeing, knowledge of computers, Proficient in Excel and understanding of accounting concepts.  Must be organized, accurate, possess good communication skills, and have the ability to make decisions and follow-up.

RESPONSIBILITIES:

1.         Process all C/L payments and miscellaneous payments received, including lock box payments.

2.         Collect and review back-up for house/master accounts and coordinates review of charges with group representative.

3.         Process necessary adjustments to C/L accounts, including advance deposit refunds checked out by front office from guest ledger to city ledger.

4.         Allocate payments and adjustments processed to C/L from the previous day.

5.         Resolve guest disputes.  Researches and determines necessary action to be taken, and follows dispute through to completion on a timely basis.

6.         Prepare final bill(s) for group master accounts; reviews final bill with group representatives.

7.         Collect and file back-up for Business/Academy member accounts to attach to bill at end of month.

8.         Establish and maintain files for upcoming groups.  Ensure that signed contract is on file, advance deposit is collected according to contract and obtain credit references prior to arrival.

9.         Establish and maintain files for direct bill accounts.  Ensure that credit application is received, credit references are verified, coordinate with reservations to set up Front Office account.  Collect and review back-up for direct bill account and ensure timely billing of account.  Responsible to check-out account from guest ledger to city ledger at time of groups check out or determined date to closes account.

10.       Closes club member accounts on guest ledger at end of month and prepare bills on all C/L accounts.

11.       Discount food/beverage charges and processes adjustments where applicable.

12.       Maintain receivables, including reconciliation of payments, and process adjustments for commissions received, for Hyatt receivable, Diner's Club/Carte Blanche account and Discover account.

13.       Research credit Card Chargebacks and report findings to Controller

14.       Perform all other duties as assigned.

Why You Want to Work for Us!

Benchmark Hospitality International has determined our core set of values as:  Integrity, Individual, Entrepreneurship, Partnership, Realism, Service and we believe in balanced system of Living, Learning and Leisure.  These values are considered and applied in all aspects of our performance and relationships with others and everything we do has our guests and employees in mind.

What Our Employees Say About Us!

“Working at The Villas of Grand Cypress is like working with an extended family.  Once you arrive on the peaceful and relaxing property, with the beautiful rolling greens and mature landscaping, it already feels like home”.  The property has a unique sense of relaxed sophistication and service.  Employees are encouraged and even challenged to make decisions to “Be The Difference” in everything they do!  Being creative and entrepreneurial to think differently about how we provide service to the guest is a day to day occurrence.

 Benefits offered to FT employees:

• Paid Time Off after 90 days
• Holiday Pay
• Medical, Dental and Vision Insurance
• Jury Duty Pay
• Bereavement Pay
• Short and Long Term Disability Insurance
• Life Insurance
• Employee Assistance Program
• Free Parking
• Free Meals at The Grand Cafe
• Free Golf for employees
• Employee & Employer Funded 401-k
• Hotel Travel Discounts at our sister properties
• Discounts with Partner vendors
• Recognition Programs
• An Equal Opportunity Employer (EOE) M/F/D/V

About Our Property

Come build your future with Benchmark Hospitality International at The Villas of Grand Cypress

The Villas of Grand Cypress offers guests world class amenities and a choice of magnificent accommodations, including spacious Club Suites and elegant Villas with up to four bedrooms.  All within walking distance of 45 holes of Jack Nicklaus Signature - designed golf, an Academy of Golf, unparalleled recreation and diverse and decadent dining.

EOE M/F/D/V Drug Free Workplace