Personnel Records Specialist

Pay Level: $12.86/hr.min

SUMMARY

Collect personnel information and maintain missionary and/or paid staff personnel records involving the processing of a wide variety of status changes from source documents.  Research inquiries and communicate appropriate information to a variety of sources through correspondence, reports or phone.

ESSENTIAL DUTIES AND RESPONSIBILITIES: As an employee with Cru:

• Actively and intentionally grow in his/her Christian faith
• Maintain a positive witness for Christ
• Express a dependence on the Holy Spirit
• Share what God is teaching him or her
• Consistently attend and participate in team/ministry devotional times

For this position:

• Enter employee personnel information from change of status and a variety of internal and external forms into computer according to standard procedures.
• Analyze source documents to determine appropriate course of action; research unclear information.
• Generate and distribute pertinent personnel information to appropriate sources through memos, reports and other correspondence.
• Oversee the day to day implementation of Cru’s compliance with federal I-9 documentation requirements.
• Answer telephone and correspondence inquiries from field staff and other appropriate sources concerning personnel information such as staff status, staff assignment, employment verification and other relevant information.
• Research personnel information to answer unusual questions or to gather information concerning exception cases.  Clean up computer data.
• Research and maintain current knowledge of human resource and payroll policies in order to assist staff with latest policies, updates and other relevant information.  Work closely with field Human Resource Directors and HR staff on policy interpretation and answer general Human Resource questions.
• Perform a wide variety of office clerical duties such as typing, filing and word processing.

KNOWLEDGE, SKILLS & ABILITIES: 

• Establish and maintain cooperative working relationship with others.
• Communicate effectively both orally and in writing.
• Work independently with little direction or supervision.
• Work confidentially with discretion.
• Plan and organize work.
• Learn, apply and explain rules and policies related to personnel records.
• Research difficult situations and problems.
• Telephone techniques and etiquette.
• Record keeping techniques and alpha-numeric filing systems.
• Operation of normal office equipment.
• Mathematical formulas.
• Basic Human Resource concepts/practices.

EDUCATION and/or EXPERIENCE: High school diploma plus at least one year related experience; or sufficient training and experience to demonstrate the knowledge and abilities listed above.