Hostess & Receptionist

Location
Orlando, Florida
Salary
Isleworth
Posted
Sep 28, 2018
Closes
Dec 20, 2018
Career Level
Entry Level

Description

OVERVIEW: Responsible for service in the manner most pleasing to members and their guests.

Assures the highest standards are met in: appearance, hospitality, professionalism and service.

Responsible for making a first impression on the membership with a warm greeting, seating membership in the dining room, and leaving a lasting impression as they leave.

RESPONSIBILITIES:

  • Displays the highest standards in: work ethic, performance, appearance, attitude and demeanor in all interactions with Members and staff alike.
  • Interfaces with all departments in the club to ensure a seamless experience for members and guests.
  • Answers the telephone throughout the shift to ensure communication between members, residents, guests, and the Isleworth community and dining room.
  • Takes reservations and orders as necessary.
  • Greets Members as they arrive.
  • Seats members and guests when they arrive
  • Communicates to membership via fax and telephone
  • Ensures all food and wine menus are current and ready to be distributed to the members/guests.
  • Distributes menus after printing on a bi-weekly basis.
  • Communicates take out orders to the kitchen after receiving them from the membership.
  • Promptly turns in orders to the kitchen, clarifying special instructions.
  • Updates members on current events and stays up-to date on activities around the club.
  • Places members’ reservations to a table assignment before seating begins Informs supervisor of any and all member comments/complaints.
  • Responds to members who do not follow the appropriate dress code and finds appropriate alternatives to all situations.
  • Checks all areas for cleanliness—including menus, tables, floors, lights, and chairs-correct any faults immediately.
  • Maintains a clean area throughout the service hours.
  • Removes unneeded clutter and thrash from hostess area.
  • Maintains knowledge of computer system related to ringing in checks.
  • Checks in/out with a supervisor at the beginning and end of every shift.
  • Attends all scheduled staff meetings
  • Assures the correct appearance, cleanliness and safety of the dining room and host stand areas, equipment and fixtures.
  • Reports deficiencies and maintenance concerns to management.
  • Make management aware when supplies are needed.
  • Attendance and punctuality is critical due to the impact on other positions and departments.
  • All other duties as assigned.

Requirements

  • Must be able to stand for long periods of time.
  • Must be able to lift 30lbs. Must have a valid Florida Driver’s License.
  • Must be computer literate. Must be able to read, write and communicate effectively in English.
  • Must be able to work independently and exercise good judgment.
  • Must be insurable for automobile insurance with company’s auto insurance carrier.
  • Must be able to maintain positive, professional relations with members & other employees.

Apply for Hostess & Receptionist

Already uploaded your resume? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from OrlandoJobs.com by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on OrlandoJobs.com you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs