Benefits Administrator 2

Pay Level: Unit 2/7, $14.53 hr/min

SUMMARY

Under the direction of the Benefits Team Leader, oversee employee benefit deductions, eligibility, billing, and voluntary term life enrollment. Coordinate administrative details of employee eligibility for medical and dental benefits, basic and voluntary life insurance, and disability insurance plans. Communicate with staff members while providing excellent customer service related to benefits questions. Research, analyze, and resolve related problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Actively and intentionally grow in his/her Christian faith
• Maintain a positive witness for Christ
• Express a dependence on the Holy Spirit
• Share what God is teaching him or her
• Consistently attend and participate in team/ministry devotional times

FOR THIS ROLE:

• Analyze and evaluate eligibility and enrollment data to ensure staff members are enrolled in the correct benefit plans for their status. Make needed adjustments and updates accordingly.
• Update plan eligibility files electronically with benefits vendors twice per week. Investigate and correct any problems as required.
• Utilize eligibility and enrollment data to determine and accurately pay correct amount of monthly bills to benefits vendors. Perform premium calculations for disability and life insurance, administer accurate processing of bi-monthly payroll deductions.
• Audit monthly reports to determine necessary disability adjustments to individual employee benefit charges, research and investigate discrepancies, and make changes to staff or department accounts as required.
• Maintain accurate records of all participants in each benefit plan. Identify discrepancies in vendor and ministry computer records, research error reports and correct problems as required.
• Oversee annual Voluntary Term Life enrollment –update staff eligibility in database, communicate with vendors on medical and dental eligibility and approval/denial, process voluntary term life applications requesting additional coverage throughout the year.

KNOWLEDGE, SKILLS & ABILITIES: 

• Responsible for administration/ownership of benefits plan(s)
• Resolve problems on his/her own with rare escalations
• Exercise sound judgement related to exceptions, new legislation, and philosophical reasoning behind plan changes.
• Establish and maintain cooperative working relationships with others.
• Communicate effectively both verbally and in writing.
• Work independently with little direction or supervision
• Work confidentially with discretion
• Learn, apply, and explain rules, policies, and laws related to Long Term Disability, Flexible Spending Accounts and health care plans.

EDUCATION and/or EXPERIENCE:

An AA degree plus more than three years’ experience in healthcare or insurance industry, customer service, or benefits administration or equivalent combination of education and experience.