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Front Office Assistant - South Seminole Behavioral Specialists Practice


Front Office Assistant - South Seminole Behavioral Specialists Practice - Orlando Health Physicians

Orlando Health is a $3.4 billion not-for-profit healthcare organization and a community-based network of hospitals, physician practices and outpatient care centers across Central Florida. The organization is home to the areas only Level One Trauma Centers for adults and pediatrics, and is a statutory teaching hospital system that offers both specialty and community hospitals. More than 2,900 physicians have privileges across the system, which is also one of the areas largest employers with more than 20,000 employees who serve more than 112,000 inpatients, more than 2.4 million outpatients, and more than 10,000 international patients each year. Additionally, Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Additional information can be found at www.orlandohealth.com.

Orlando Health Physicians is a network of more than 500 primary care physicians and specialists, caring for patients throughout a four-county region (Orange, Osceola, Seminole and Lake) in Central Florida. Orlando Health Physicians practice in more than 50 locations that include both hospitals and outpatient facilities. The physicians behind Orlando Healths facilities help drive patient satisfaction for the entire hospital network, ranking nationally in the top 10 percentile.

Position Summary

Performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor.


High School graduate or equivalent.

Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.

Knowledge of ICD & CPT.


Two (2) years experience in a medical office environment.

Essential Functions

  • Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.

  • Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.

  • Performs word processing and spreadsheet data.

  • Performs charge entry and cash handling.

  • Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.

  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

  • Maintains compliance with all Orlando Health policies and procedures.


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