Sales - Mattress Specialist
City Furniture is growing and modernizing the Home Furnishings Industry along the way. From the recent addition of iPads and wine bars, City Furniture is always on the cutting edge. Our newly remodeled showrooms have beautiful Rest & Renew Mattress Galleries and a variety of mattress options for our Guests to choose from. Our Sleep Specialists will assist Guests with finding the perfect mattress to resolve sleep issues and improve their lifestyle.
We're looking for an individual with attention to detail and excellent customer service skills to join our team as a Sleep Specialist. The primary function of the Sleep Specialist position is to assist both City Furniture Guests and Associates with mattress sales.
Guest Service / Sales – Assists Guests, as well as other Sales Associates, in the Mattress Gallery. Discusses features and benefits of products and offers all available services, closes the sale, and processes orders (creates invoices, schedules deliveries, provides finance options, etc.).
Training – Trains all Sales Associates on the mattress category. Conducts Product Training/Process Training and Observations. Certifies all new Sales Associates.
Professional Development – Obtains certifications and completes training related to job performance and product knowledge within specified period of time.
Merchandising/KPricing – Maintains Mattress Gallery products by requesting and replacing missing price tags, assisting in minor repairs to products, and helping to keep all products clean.
The Sleep Specialist will report directly to the General Manager and enjoy all of City Furniture's benefits: health insurance package, 401(k), paid vacation/sick, associate purchase discount program, tuition reimbursement, and much more. This position offers competitive pay with a base salary, plus commission and performance based bonuses.
Education - High school diploma to Bachelor’s Degree recommended
Work Experience - Zero to five years of mattress selling experience
Computer Knowledge and Skills - General PC and Microsoft Office (Outlook, Word, Excel)
- Ability to handle cash, checks, and credit cards to process invoices
- Flexible to work a 5 day/40 hour work week, including evenings, weekends, and holidays
- Ability to work on the showroom floor for extended periods of time, as well as, meet the light physical demands associated with presenting products to Customers and merchandising the showroom
- Excellent Customer Service skills
- Ability to build rapport and assist Guests in a professional manner
- Great interpersonal communication skills