Medical Assistant Part-time-SoDo

Part-Time SoDo Evening Medical Assistant

POSITION: Walk-In Clinic Receptionist/Medical Assistant Float

RESPONSIBLE TO: Walk-in Clinic Operations Manager

JOB SUMMARY: With a customer service orientation---register patients, answer the telephone, prepare the office for the day, schedule appointments, review daily schedule of upcoming appointments for patients with out-of-pocket expenses.  Meet with patients to review estimate of out-of-pocket expenses and provide payment options.  Address patient balance questions as they occur during the check in process.

WORK HOURS: (Rotation)

Monday-Thursday 3:00pm-8:00pm

Saturday: 8:30-1:30pm

Monday-Thursday 3:00pm-8:00pm

Friday: 7:30-4:30pm

EDUCATIONAL REQUIREMENTS:

• High school diploma required
• CMA certificate, preferred
• Training in orthopaedic assisting is a plus
• BMO certification, preferred

  QUALIFICATIONS AND EXPERIENCE:

• At least one year of experience in clinical assisting; orthopaedic clinical assisting a plus
• Proficient using email and word processing software
• Knowledge of electronic health record software
• Familiarity with digital imaging software, preferred
• Ability to perform multiple and diverse tasks simultaneously      
• Pleasant speaking voice and demeanor
• Good communication skills
• Neat, professional appearance

Responsibilities include, but are not limited to, the following:

• Greet patients and escorts them from the waiting room to exam rooms; prepare patients for exam or treatment
• Review medical history with patients and updates information in EMR accordingly

• Take patients vitals to include Height, Weight, B/P, Respiration and Temperature; logs vitals on flow sheet and into EMR accordingly

• Order Xrays for physicians according to their specified protocols ensuring patients are wearing proper attire

• Assist physicians with suture and staple removal, minor procedures, and fracture reductions in office

• Ensure nurses station and exam rooms have adequate supplies and exam rooms are clean and available for use

• Apply, adjust and remove casts, splint, brace and other DME products according to the physician’s order

• Draw up injectable medications

• Prepare and maintain supplies and equipment for treatments, including sterilization

• Provide patient education when appropriate; to include instructions in cast and splint care and on use of medications

• Dispense medications to patients following dispensing guidelines to include patient and medication verification and proper medication logging

• Call in medications to pharmacy, if required, and document the medications in EMR according to established protocols
• Dispose of contaminated items according to OSHA guidelines

• Ensure the billing slip for each office visit is complete and accurate

• Ensure all forms and orders are accurately completed and signed prior to giving to patient

• Ensure all electronic documents for completed office visits are finalized
• Ensure all paper documents are properly labeled and sent to scan
• Understand the process for running clinic when EMR system is unavailable. Quickly be able to switch to paper format when needed.

Other

• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice

• Maintains detailed knowledge of computer software as it relates to job functions

• Attends CPR and OSHA training programs as required

• Maintains certifications and registrations per state guidelines

• Attends all regular meetings

• Performs all other tasks and projects assigned by the Manager or Physician

Supervisory Responsibilities

This job has no supervisory responsibilities.

Typical Physical Demands

Position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.  Involves standing and walking for over an 8 hour day.  Employee will occasionally be asked to lift and carry items weighing up to 30 pounds.  Normal visual acuity and hearing are required.  Employee will work under stressful conditions and work irregular hours.  Employee will be exposed to biohazard materials on a regular basis.

Typical Working Conditions

Employee will have some exposure to communicable diseases, toxic substances (ie: cleaning products), medicinal preparations and other conditions common to a clinic environment.