Assistant Golf Professional - Full Time
Assists in administering all daily operations including, but not limited to, facilitating sales, conducting golf lessons, assisting with merchandise, operating POS system, managing handicap and tee sheet applications.
ESSENTIAL JOB FUNCTIONS
•Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
•Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all “force posts” and “no show charges as applicable.
•Promotes all club golf activities.
•Assists in the creation of lesson plans and provides both individual and group instruction.
•Maintains a clean, orderly, and well-stocked golf shop.
•Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
•Monitors all members’ scores, reports handicapping to USGA.
•Follows established opening and closing procedures.
•Assists with associate training.
•In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
?Responsible for implementing and maintaining excellent service to achieve member and guest of member satisfaction.
?Communicates any changes or new policies and procedures to the department.
?Maintains flexibility to take on new and different tasks as directed by the Department Manager.
?Incorporates safe work practices in job performance.
?Attends staff meetings.
EDUCATION & EXPERIENCE
•Candidates must be 18 years of age or older.
•Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.
•Enrollment in the PGA/PGM Program is required.
•Must be able to successfully pass a Level 2 background screening check.
•Must be able to speak, read, write and understand the primary language(s) used in the workplace.
•Must be able to read and write to facilitate the communication process.
•Requires good communication skills, both verbal and written.
•Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
•Extensive knowledge of Golf Operations.
•Ability to assess/evaluate employee’s performance fairly.
•Ability to supervise, train and motivate multiple levels of managers and employees.
•Knowledge of hotel and competitive market.
•Must possess basic computational ability.
•Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word and Excel.
•Excellent interpersonal and sales-related skills.
•Experience with computerized POS and tee time system.
•Exceptional organizational and supervisory skills.