Computer Support Specialist

One Florida Bank
Orlando, Florida
Competitive salary commensurate with experience.
Sep 25, 2019
Nov 24, 2019
Banking, Professional
Full Time
Career Level
Entry Level

Deliver high quality technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.


  • Apply your knowledge and exemplary customer service skills to resolve email and phone inquiries for desktop client and software and application systems support.
  • Document all inquiries, troubleshooting steps and resolutions.
  • Ensure the accurate and timely escalation and resolution of all inquiries.
  • Work with all lines of business to manage competing IT resource priorities.
  • Set up pc including installing encryption software and adding devices to the domain
  • Install and trouble shoot software on computers and servers
  • Troubleshoot PC issues with users related to network access, printers and peripherals
  • Provide support for third party network management vendor as needed
  • Review activity logs and support the Bank’s information security program.
  • Ad-hoc management reporting as required.


  • Proactively contribute to the enhancement of the user experience.
  • Be user centric and manage the relationship throughout the resolution process with regular end-user updates.
  • Support application systems in operation, including tasks related to identifying and troubleshooting of application and data issues, including resolution or escalation of issues.
  • Demonstrate discipline and process rigor.
  • Take ownership of your own development and drive excellence in your area of expertise.
  • Engage with business partners.


  • None


  • Bachelor's degree in information services or related field.
  • Knowledge of financial products and core banking processes is preferred.
  • 3-5 years' experience in an application support, technology support or in a service delivery role particularly in the financial sector is preferred.


Apply for Computer Support Specialist

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs