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RN, Telecare - Pool Position


RN, Telecare - Pool Position

Department: Telecare
Pool/Per Diem
ReqID: req22022

Orlando health is seeking Registered Nurse (RN) in TeleCareand Remote Patient Monitoring (RPM) triages and prioritizes patient care usingEvidence-Based Practice Standards (this is a pool position). This RNpractices effective problem identification, resolution, and/or escalation whileaddressing urgent patient clinical inquires and any RPM patient values out ofrange requiring intervention. This positiondirectly supports our ED Diversion and Readmission Reduction efforts.

Education Required

ForTeam Members hired into this job prior to January 1, 2020: Graduate of anapproved school of nursing.

Effective January 1, 2020: New Hires and Team Membersmoved into this job and/or transferring Depts. must obtain a Bachelor ofScience in Nursing degree (BSN) within 36 months of placement.

Assumes responsibility for professional development andcontinuing educational.

Meets all mandatory and developmental requirements forOrlando Health and unit/department.


Twelve months hospital RN experience required. Based onarea of assignment, specialty courses and specialty experience may be required.Must meet unit specific performance competencies.

Essential Functions

Under the general supervision of the Manager, the RNwill be responsible for patient triaging, remote patient monitoring, outboundand inbound phone lines, assisting with nurse case management, nursing assessments,collaboration with providers and other departments, and provision of qualitypatient care in compliance with local, state, and federal regulations andaccreditation standards.

Accurately assesses each patients condition by activelylistening to callers and asking probative questions. Identifies emergentsituations and effectively gives appropriate dispositions.

Prioritizes patient care in an ongoing manner inaccordance with Evidence-Based Practice Standards of Care.

Provides appropriate and courteous telephone adviceincluding plan of care and patient education to callers according to approvedprotocols.

Appropriately and accurately documents initial andongoing telephone conversations, with documentation being completed immediatelyafter the call ends.

Places outbound follow up calls to caregivers as needed.

Accurately communicates information to physician on callas needed, either over the telephone or by routing the necessary information tothe physician.

Meets unit expectations for call volumes, call duration,and customer service expectations.

Works autonomously while adhering to organizationalstandards and core values.

Attends and participates in staff meetings and requireddepartmental meetings.

Appropriately utilizes and maintains supplied equipment;troubleshoots tech issues to ensure uninterrupted service to patients.

Assesses patients needs when developing anindividualized plan of care for each patient.

Other Related Functions

Practices efficient use of supplies and maintains aclean, safe, and organized unit.

Provides input into staff development needs, hospitaland/or nursing committees, nursing research activities, and performancemanagement activities of coworkers and self.

Performs all other duties as assigned.


Maintains current RN license in the State of Florida.Maintains current BLS/Healthcare Provider certification. ACLS, NRP, PALS, TNCCas required based on the appropriate certification for the patient population.

ADDRESS: 83 W Columbia St Orlando FL


Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished Orlando Health as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually. Click here to learn more about Orlando Health.

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