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Family Care Coordinator


Family Care Coordinator - Orlando Health Corporate

Orlando health is seeking a Family Care Coordinator(FCC). This person provides intensivefamily support services to families of infants and young children who have orare at risk of developing disabilities or developmental delays. The FCC provides each family with acomprehensive orientation to early intervention and the Family Support Planningprocess.

Education/Training Required

Bachelor degree from an accredited college or university with major emphasis inearly childhood, social work, special education, child development, healtheducation, psychology, and/or interdisciplinary sociology. Bachelor degree inanother area, to be considered for this position, must have additionalexperience (see below).

Must complete service coordination apprenticeship andenroll as a service coordinator with the Children Medical Services Early StepsState Office and with Medicaid Targeted Case Management and within 90 days ofhire.


One (1) year of experience with young children and early intervention isrequired.

If bachelor degree in another area of study than what islisted above - must have three years experience with young children and earlyintervention.

Essential Functions

Establishes rapport and a continuous relationship with each family during thechilds first 3 years of life, fulfilling whatever role the family requests asit relates to the program.

Regularly visits families in their homes, places of work, doctors offices, orother mutually convenient locations.

Based upon the wishes of the family and in collaboration with them, otherDevelopmental Center team members and involved agencies, works to meet familyneeds, related or unrelated to the childs developmental or medical condition(e.g. the need for therapies, special equipment, counseling information onparenting or prematurity, or assistance in finding better housing, childcare,employment or training).

Acts as a liaison between the family and multiple agencies, and helps familiesmake informed choices about services for themselves and their special needschildren.

Carries out extensive documentation, data gathering, and billing procedures asrequired by the EIP and Medicaid Program Guidelines.

Serves as Intake Coordinator. Receives and processes allincoming referral phone calls, faxes and emails. Describes program services andeligibility requirements to caregivers and referral sources. Gathers allpertinent information from caregivers, including demographics, health insuranceand referral reasons to complete intake paperwork. Knowledgeable of allreferral reasons, eligibility codes and insurance requirements. Providesguidance to caregivers and appropriately assigns participants.

Orlando Health is one of Floridas most comprehensive private, not-for-profit healthcare systems providing access to nearly two million Central Florida residents and has provided care for more than 4,600 international visitors annually. Our physician practices, diagnostic centers, hospitals and advanced medical treatments and procedures, along with our highly qualified team of medical specialists, have distinguished Orlando Health as a healthcare leader. We are one of Central Floridas largest employers with more than 15,000 employees and nearly 3,000 affiliated physicians supporting our philosophy of providing a continuum of care that revolves around patients needs. As a leading healthcare resource, providing world-class medical care as well as training our future healthcare providers, Orlando Health will continue to foster growth and development throughout the region for generations to come. We are looking for talented individuals to be part of our team.

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