Sales Account Representative

Sales Account Representative:

Account Representatives are highly successful, adaptable, and intelligent salespeople with a proven track record of sales success. Account Representatives communicate with customers virtually, with occasional travel.  Join a team that enjoys autonomy, resources, and a growth culture. Account Representatives are responsible for sales and customer satisfaction in their given territory. Specifically, prospects, qualifies, and generates sales with the company’s existing customers.

o   Understand the needs and expectations of customers and provide relevant solutions

o   Engages in product and technical discussions as well as resolving customer queries

o   Responsible to close sales deals and achieve customer satisfaction

o   Identify opportunities and ways to improve existing and new accounts by demonstrating the ability to promote and upsell monthly specials and promotions

o   Make efforts to achieve short and long-term sales targets and improve goodwill of the organization

o   Keeps management informed of all activity including timely preparation of reports

o   Responsible to fulfill a variety of Customer Care tasks for all our Divisions including but not limited to order entry, backorder follow up, provide tracking information and general client inquiries 

Our ideal candidate:

Skills and Abilities

o   Excellent communication skills both verbal and written

o   Adaptable to changing situations, customers, and products

o   Coachable, with a drive to learn and grow

o   Ability to handle incoming calls, promptly and professionally

o   Desire to work autonomously towards company goals

o   Persistent but respectful and courteous

Education and Experience

o   Proficient Microsoft Office Suite and knowledge of Epicor is a plus

o   An Associate or Bachelor’s Degree in Business or equivalent experience in related field

o   2-4 years of inside sales experience

o   Customer service experience including phone calls and data input

o   Experience selling medical products B2B and home healthcare equipment market experience is a plus

o   Experienced using CRM, HubSpot a plus