Field Service Manager

FAS Windows & Doors seeks a Field Service Manager for our installation and logistical operations.  We are an established family-owned business based in Orlando, FL that provides quality window/door products and services to residential and new construction customers throughout Central Florida.

The successful candidate will oversee all facets of window and door installation operations in the Orlando market.  Duties will encompass installation operations to include product measure, quality/customer satisfaction, materials management and post inspection service calls. Other duties include overseeing our sub-contractors to ensure that quality and consistency of workmanship meets FASWD’s quality standards.  Additionally, you will be responsible for settling escalated customer service issues concerning installation and contract disputes. 

To be successful, you must be energetic, focused, organized and motivated, with attention to detail and excellent time management skills.   Computer literacy is a must, with previous experience in a residential construction environment. Microsoft Office and CRM computer experience preferred.  You must be able to communicate courteously with coworkers, customers, subcontractors and vendors and exhibit strong project management skills to include prioritizing issues and managing multiple customer issues simultaneously.  Customer satisfaction is our primary goal, and all employees strive to provide Exceptional Service with No Exceptions.   

We require an acceptable driving record, reliable transportation, and an ability to lift 50-75 lbs.   The successful candidate must pass a background check and drug screening. 

Interested candidates please email your resume to us for immediate consideration.  A company representative will contact qualified applicants for an in-person interview