Full Sail University Orlando Jobs

 

Admissions Representative

Winter Park, Florida

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

Advise prospective, new and continuing students regarding admissions and post enrollment.

Essential Duties and Responsibilities:

  • Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service.
  • Advise prospective, new and continuing students regarding admissions, program and course requirement.
  • Engage prospective students, conduct compliant and customer service oriented interviews, and recommend students for enrollment when they have been determined to be a strong candidate for admission
  • Follow prescribed approach to the interview process in an effort to understand the students desires and needs
  • Maintain the highest call/digital communications quality standards and provides a World Class experience for the student at every interaction.
  • Accurately updates student records with vital pieces of the shared workflow.
  • Explain educational programs, expected outcomes, student services, and financial considerations (at a compliant level) to potential students, their parents (when applicable), and other internal and external clients
  • Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership.

Other Responsibilities:

  • Adheres to the policies and procedures of Full Sail University
  • Maintains strict confidentiality of company and personnel information
  • Demonstrates a strong commitment to the mission and values of the organization
  • Adheres to company attendance standards
  • Performs other duties as assigned

Competencies:

  • Project management skills
  • Strong organizational, analytical, and interpersonal skills
  • Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
  • Exceptional written and verbal communication skills
  • Detail oriented
  • Ability to multi-task and work independently
  • Ability to interact with staff at all levels in a fast-paced environment

Education and/or Experience:

  • Bachelors degree preferred
  • Minimum three (3) years work experience in Admissions, Financial Aid, Customer Service or any field relevant to the description of the position
  • Experience in a company with 1000+ employees strongly preferred

Computer/Equipment Skills:

  • Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook

Environmental Factors/Physical Demands:

Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.