Polk County


Program Supervisor

Bartow, Florida

Bartow, FL

Order: 77552

Order Type : Direct Hire

CODE 1688




(Healthy Families)

Pay Range: $21.34/hr. - $31.89/hr. ($44,387.20 - $66,331.20/annually)

Shift: Monday - Friday, 8:00 AM - 5:00 PM (40 hours/week)

Location: 2135 Marshall Edwards Dr Bartow, FL 33830

Health Benefits Package, Including Paid Holidays

Must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:


Provides supervision of team supervisors within assigned area. Ensure that orientation and training is provided to all staff. Recommends personnel actions such as selection, evaluation, promotion, staffing and discipline up to and including discharge. Monitors supervision, case management and staff performance. Assists in developing policies, procedures and protocols as needed to carry out project activities and objectives. Is responsible for assuring that staff has materials and training needed to perform all aspects of their work, particularly parent-child interaction facilitation. Assists in completing reports and maintaining required data collection systems for projects, including information for monitoring reports and project evaluations. Attends meetings, required in-services, case conferences, training and other meetings as required. Demonstrates ability to work as part of a team. Responsible for displaying a positive guest relations attitude. Responsible for maintaining a professional and safe unit and work in line with the image desired for the organization. Monitors quality management activities. Assists in the preparation of the annual budget and monitors program expenditures.

Performs related duties as required.


Possess good interpersonal skills and an ability to relate to staff, clients and their families. Ability to use good judgment, make independent decisions, be culturally sensitive and willing to work with a diverse population. Ability to deal tactfully with clients, co-workers, community agencies and the general public. Presents his/herself in a professional manner. Ability to work harmoniously within Healthy Families Polk and with all levels of staff. Ability to cope with emotional and mental stress and comfortably work in challenging surroundings. Assists with the Performance Improvement Program.

Must have effective planning, time management and organizational skills. Must be able to read, write, and speak the English language in an understandable manner. Must be willing to work on call and/or be available to supervisors in a crisis on a 24 hour basis. May be required to lift, move, or maneuver equipment and/or supplies that may weigh up to thirty (30) pounds. Ability to see and hear at normal levels. May be exposed to hazards, contaminations, and infectious diseases including HIV and Hepatitis B viruses.


Graduate of an accredited four (4) year college or university with major course work in a related health or human services field. Must have three (3) years program work experience in client services. Must have one (1) year supervisory/administrative experience in a human services program including experience in maternal/infant health, child abuse and neglect.

Must possess a valid driver's license and be able to obtain a valid Florida driver's license at the time of employment.

A comparable amount of related training and experience may be substituted for the minimum qualifications.


Applicant is required to complete a Level 2 background screening (FBI check) prior to employment. Applicant must also sign the Healthy Families Florida Standards of Confidentiality and Information Sharing Form, the Affidavit of Understanding form, The Department of Children and Families (DCF) Security Agreement form and the Affidavit of Good Moral Character form.

The Healthy Families Division is responsible for assisting in the Emergency Management Operations for Polk County in the event of an emergency such as a hurricane. The Healthy Families Division staff may be called upon to staff special needs shelters or assist with arranging transportation.

This position may be required to report for work when a declaration of emergency has been declared in Polk County.

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