Front Office Agent
- Employer
- Caribe Royale Orlando
- Location
- Orlando, Florida
- Salary
- $26,000
- Posted
- Feb 09, 2021
- Closes
- Apr 10, 2021
- Industry
- Entertainment / Leisure, Hospitality
- Category
- Administrative, Call Center, Clerical, Customer Service, Front Desk
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Student (High School)
At the Caribe Royale we are extremely excited about the expansion of the Grand Caribe Convention Center, the complete renovation of all 1,335 suites and villas, and a new lobby creating a new “arrival experience”. If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join the Caribe Royale family.
Job Responsibilities:
- To be friendly, courteous and helpful to all individuals, both guest and non-guest (on the phone and in-person)
- To be able to check-in and checkout guests in a timely, accurate and courteous manner To assist with guest request, whenever possible
- To command a working knowledge of all special rates/packages – requirements, restrictions, special arrangements, services/amenities included
- To acquire in-depth knowledge of Resort services/facilities and major attractions in the vicinity and Orlando area Knowledge of all hotel credit policies and procedures
- To assume any additional responsibilities as assigned by supervisor