Sales - Outbound Sales Agent
- Employer
- Exploria Resorts
- Location
- We are located in Four Corners near Disney
- Salary
- Paid Training, $10.00/Hour PLUS Incentives
- Posted
- Feb 22, 2021
- Closes
- Apr 23, 2021
- Industry
- Entertainment / Leisure, Hospitality, Legal, Professional, Real Estate, Restaurant, Retail
- Category
- Administrative, Call Center, Clerical, Communications, Customer Service, Entry Level, Front Desk, Marketing, Operations, Sales, Telecommunications
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Entry Level
Outbound Sales Agent
Full-time
Job Summary:
The Outbound Sales Agent will report directly to the Call Center Manager. They are responsible for attracting potential new customers by calling and booking quality package sales and/ or tours from the database. Outbound Sales Agents are responsible for providing the highest quality of service in an attentive, courteous and efficient manner.
Responsibilities and Duties:
- Maintain a high level of accuracy and confidentiality in entering, reviewing, and updating tour packages.
- Support the daily activities and assignments provided by the Call Center Supervisor.
- Maintain an upbeat, positive and motivated demeanor.
- Participate in proactive team efforts to achieve departmental and company goals.
- Completes any and all tasks assigned by management.
- Adhere to all company and departmental policies and procedures.
- Ability to function independently with little supervision.
- Verify new customers who have responded to advertisements and through other marketing channels.
- Explain the offer briefly in a professional and enthusiastic manner.
- Answer any questions.
- Maintain confidentiality of personal information.
- Meet or exceed weekly performance metrics.
- Present a positive attitude and disposition to each caller.
- Build rapport with customers over the phone.
- Ability to actively listen and ask probing questions to understand concerns and overcome objections.
- Possess closing skills.
Qualifications and Skills:
- Must have excellent written and verbal communication skills.
- Prior sales experience preferred.
- Must possess strong selling skills.
- Must possess good time management and organizational skills.
- Must be able to read, write, and speak the English language. Bilingual is a plus.
- Must be enthusiastic, energetic, and self-motivated.
- Experience working in the Vacation Ownership or hospitality industry preferred.
- Open Availability, including evenings and weekends required.
Physical Demands:
- Ability to sit for long periods of time
Benefits:
- Health
- Vision
- Dental
- Life Insurance
- Disability Insurance
- 401K
- Flexible Spending Account
- PTO
This is an onsite position located at 25 Town Center Blvd. Clermont, FL 34714
$10.00/Hour PLUS Uncapped Commission
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