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Administrative Supervisor


Administrative Supervisor - St Cloud - Variable Full Time - Day Shift

Department: STC Nursing Administration
Variable Full Time
ReqID: req30866

Position Summary

The Administrative Supervisor facilitates timely and safe patient flow and provides off-shift management and operational oversight of the acute care hospital setting, and ensures the provision of safe, quality patient care.

Essential Functions

· Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.

· Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.

· Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.

· Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.

· Ensures a visible and collegial leadership presence throughout the facility and shift.

· Serves as a first responder for all emergency code events and house alerts.

· Completes documentation per shift for patient census, events and flow outcomes; proficiently operating databases, bed management programs, and the electronic health record.

· Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.

· Responds/resolves team member, patient, family member, and provider concerns and provides follow-up with appropriate individuals.

· Provides support, education, coaching, and mentoring to team members.

· Assists personnel and families in all circumstances that surround death of a patient; facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.

· Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.

· Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions.

· Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).

· Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.

· Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

· Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Communication and Relationship Building
  • Effective Communication:

proficient in oral, written and interpersonal skills.

Relationship Management: demonstrates collaborative and collegial relationship skills,engages staff in decision making and exhibits effective conflict resolution skills.

Influencing Behaviors: inspires desired behaviors, manages undesired behaviors andpromotes decisions that are patient centered.

  • Diversity:

values diversity and establishes a work environment that is culturally competent.

Community Relationships: represents the organization as a resource to non-health care constituents within the community.

  • Knowledge of the Healthcare Environment:

Clinical Practice Knowledge: demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards.

Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures.

Patient Safety & Team Member Safety: Supports a Zero Harm Environment and a Just Culture; responding and acting on safety recommendations.

  • Performance Improvement:

Participates in Gemba board reviews and process improvement work; internalizing one's role in achieving optimal outcomes for the patient and organization.

Risk Management: ensures compliance with required standards and facilitate timely reporting of liability issues.

  • Leadership

Foundational Thinking Skills: demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence.

Systems Thinking: uses knowledge of classic and contemporary systems thinking in problem solving and decision making.

Change Management utilizes change management concept and adapts leadership style to situation need.

  • Professionalism

Personal and Professional Accountability: acts as a role model for standards of professional practice (clinical, educational and leadership) for colleagues and constituents.

Ethics & Advocacy upholds ethical principles and corporate compliance standards and involves team members in decisions that affect their practice.

  • Business Skills

Human Resource Management: promotes a healthful work environment and ensures compliance with legal and regulatory guidelines.

Resource Management: ensures appropriate utilization of supplies and materials and staffing resources.

Information and Technology: proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance.

  • Education/Training:

Graduate from an accredited school of nursing.

Bachelor of Science in Nursing required.

  • Licensure/Certification:

Current professional license as a registered nurse in the State of Florida. National Certification in specialty area within six (6) months. Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.

  • Experience:

Two (2) years of experience as a registered nurse in the acute care setting and one (1) year leadership experience.

ADDRESS: 2906 17th Street St. Cloud FL 34769


Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks, and is based in Orlando, FL. Our facilities, advanced medical treatments and procedures, and highly qualified staff have distinguished Orlando Health as a healthcare leader for nearly two million Central Florida residents and 10,000 international visitors annually. Click here to learn more about Orlando Health.

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