Polk County


Scale Operations Representative

Winter Haven, Florida

Winter Haven, FL

Order: 78005

Order Type : Direct Hire

CODE 1595




(Waste and Recycling)

Pay Range: $13.91/hr. - $20.68/hr. ($28,932.80 - $43,014.40/annually)

Shift: Monday - Friday, 8:00 AM - 5:00 PM (40 hours/week)

Location: 10 Environmental Loop South Winter Haven, FL 33880

Health Benefits Package, Including Paid Holidays

Must have the physical, developmental and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:


Records and directs customers at the Polk County Landfill. Performs clerical and public contact work responding to inquiries regarding proper disposal procedures, regulations, and disposal locations.


Responsible for opening and closing of the scale house. Opens safe, sorts, and counts currency for daily business.

Visually inspects incoming loads to verify the materials being delivered to the landfill for disposal are in compliance with permit requirements.

Reports and documents any incoming waste loads containing out of county solid waste, unacceptable waste (i.e., sludge, bulk liquids, hazardous wastes) or any other operational issues.

Inputs the correct customer account information into the AutoScale system. Reviews information to verify account number, truck number, product code, and weights are displayed correctly.

Communicates with the field employees regarding verification of material, customer assistance, operating conditions, disposal locations, traffic issues, etc.

Monitors delinquent account records and directs customers to the office for payment.

Completes customer transactions for non-account customers. Verifies currency and accuracy of checks presented for payment at the scale house.

Completes and balances daily cash reports and properly prepares daily bank deposit.

Prepares miscellaneous reports, correspondences, memorandums, and documents, and performs other clerical duties as required.

Records contractor and visitor information and issues landfill passes to all non-customers as needed.

Operates traffic devices to control landfill traffic.

Ensures all customers are out of landfill prior to closing the scale house.

Performs related duties as required.


Knowledge and understanding of the functions of scale house procedures and practices. Knowledge and ability to use a personal computer, computer terminal, and various software and database information learned from manuals and on-the-job training.

Ability to learn the use of the equipment and terminology used within this work unit. Ability to learn assigned tasks and adhere to prescribed routines. Ability to understand and follow oral and/or written instructions. Ability to work independently and problem solve. Ability to deal courteously and effectively with the public, officials, and other employees. Ability to communicate verbal rules, regulations, reports and information. Ability to complete cash transactions accurately and efficiently. Ability to perform critical tasks, i.e. cash management and customer service, in a fast-paced environment with calmness and professionalism.

Must be able to stand for long periods, with minimal rest periods. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met. Must be able to cope with the mental and emotional stresses of the job and deal with conflict in an appropriate manner.

Knowledge of English, spelling, and basic mathematics. Bi-lingual (Spanish speaking) ability, while not required, is highly desirable.


Graduate of an accredited high school or possess an acceptable equivalency diploma and have a minimum of two (2) years cash handling and clerical office experience which included dealing with the public.

Must have a valid driver's license and be able to secure a valid Florida driver's license at the time of employment within this classification should it be required of the work unit.

Must be able to obtain Landfill Spotter Certifications for spotters in C&D sites, landfills, and transfer stations from the Florida Department of Environmental Protection (FDEP) within six (6) months of employment.

A comparable amount of related training and experience may be substituted for the minimum qualifications.


This position may be required to report for work when a declaration of emergency has been declared in Polk County.

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