Temporary Team Lead - Healthcare

Employer
TTEC
Location
Daytona Beach, Florida
Salary
Open
Posted
Apr 08, 2021
Closes
Jun 07, 2021
Ref
02WIB#OJ--TeleTech.1

Temporary Team Lead - Healthcare

When everything's connected, how we connect is everything… and we'd like to connect with you too! TTEC is seeking a Temporary Team Lead that will be helping develop and grow the Medicare Sales Team. This leadership position will be responsible for effectively leading, developing and managing the seasonal employees in the Medicare group. They will be responsible for meeting and exceeding sales goals while maintaining the highest quality standards.


Duties Include:

  • Participates in the development and establishment of departmental and individual sales goals and objectives.
  • Contributes to and documents a comprehensive sales process improvement plan designed to achieve goals and objectives for improving the efficiency and effectiveness of individual sales. This includes participating in the development of sales protocols, goals and objectives.
  • Supervises, directs, and motivates sales staff to meet or exceed sales and sales process goals and objectives and to exceed customer expectations for individual sales.
  • Acts as lead with key related agencies in the community.
  • Provides day-to-day supervision and support to sales staff in the performance of their job duties and responsibilities.
  • Ensures the capture and appropriate storage of complete and accurate prospective member records.
  • Collects, analyzes, and reports on sales plan and sales/account service process activity and results as scheduled and required.

Requirements:

  • Bachelor's Degree in marketing, sales, business administration or related field preferred, not required.
  • 1 to 3 years Supervisory experience within a managed care organization, health insurance carrier, third party administrator or related industry preferred.
  • Knowledge of CMS rules and regulations a plus.
  • Equivalent combination of education and sales/account management experience will be considered.
  • Exceptional telephone and written communication skills.
  • Proficiency in the use of Windows, Microsoft Office programs and any contact management software programs.

Must hold a valid Healthcare License or be willing to obtain a Healthcare License

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Notice to external Recuiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .

Location/Division:

Daytona Beach, FL, USA

Job Requisition:

02WIB-en

Work From Home:

No

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