Cable Dispatcher / Data Admin

Employer
Aeon Inc
Location
Orlando, Florida
Salary
TBD based on experience
Posted
Apr 19, 2021
Closes
Jun 18, 2021
Industry
Technology, Utilities

Aeon Inc is seeking an experienced Cable Dispatcher/Data Admin. The Dispatcher is responsible for providing communications and support for dispatch services and problem solving between the company and assigned customers. A tremendous emphasis is placed on follow through and a positive, up-beat attitude. Your ability to work effectively under pressure is a must.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

* Answer phone and receive requests for service and installation, primarily from internal personnel or directly from customers
* Contact field personnel via phone to communicate the need for service or installation work
* Track progress and check work status of field technicians to ensure the timely servicing of customer orders
* Research accounts to resolve customer problems and needs
* Analyzes customer problems, prepare reports and problem logs as requested

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