Cashier

Location
Boxi Park Lake Nona (FL)
Salary
Open
Posted
Apr 27, 2021
Closes
Jun 26, 2021
Ref
320871#OJ-TavistockRestaurantGroup.1
Industry
Restaurant
Category
Food / Beverage

POSITION SUMMARY

The Cashier is responsible for delivering genuine hospitality to our guests. This position is critical to the guests overall satisfaction and experience in the Park. As a Cashier, it is your responsibility to seek to understand the guests needs while enhancing their experience.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

  • Maintain proper grooming and uniform standards
  • Greet guests with a genuine welcome while making a fantastic first impression
  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
  • Communicate effectively with guests and team members
  • Handle cash and credit card payment with accuracy
  • Adhere to alcohol awareness procedures
  • Prepare bill using the POS, present to guest, and accept payment in a timely manner
  • Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
  • Handle guest complaints professionally and alert a manager immediately
  • Communicate food sensitivity or allergy with managers and chefs
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
  • Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

  • Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
  • Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
  • Communication – Listens to others and communicates in an effective manner
  • Confidence – A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
  • Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
  • Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
  • Problem Solving – Resolves difficult or complicated challenges
  • Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables


Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: N/A

Certificates & Licenses: N/A

Other Requirements: N/A

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