Director of Housekeeping Services

POSITION SUMMARY

The Director of Housekeeping (Environmental) Services directs the overall operation of the Housekeeping/Laundry departments serving the residential apartments, skilled nursing facility and assisted living facility in accordance with current applicable Federal, State, and local requirements. The Director of Housekeeping Services ensures the highest degree of cleanliness and sanitation are always maintained.

ESSENTIAL RESPONSIBILITIES

1. Support mission, vision, and goals of the organization, upholding and promoting company culture and vision.
2. Plan, organize, and evaluate Housekeeping/Laundry functions. Schedule and supervise Housekeeping/Laundry staff. Conduct routine inspection of building to ascertain cleaning needs. Assign work; establish deadlines; evaluate progress and quality of work.
3. Train and orient staff; ensure all Housekeeping/Laundry protocols and procedures are followed in accordance with established health, hygiene, and appearance policies and regulations (including safety and risk management).
4. Administer Associate Policies and Procedures. Develop, maintain and periodically update written policies and procedures and job descriptions. Orient staff and train on policies and procedures.
5. Coordinate projects; maintain records of all project work completed.
6. Manage inventory of Housekeeping/Laundry supplies, equipment, and materials; recommend necessary capital equipment enhancements or improvements.
7. Schedule maintenance on all cleaning equipment.
8. Ensures compliance with all infection control techniques, placement of bio-hazard containers and removal techniques and procedures and policies.
9. Develop and implement a department-wide quality assurance program.
10. Develops a working knowledge of state regulations and ensures compliance through supervising and coaching team members.
11. Coordinate activities with other departments, as necessary.
12. Understands, manages the department budget to include labor and other expenses and its impact on the community s bottom line. Processes and submits monthly expenses and budget data timely.
13. Meets with new residents to discuss housekeeping scheduling preferences and available services.
14. Prepare monthly reports, complete required paperwork, logs, and documentation.
15. Inspects and makes ready all apartments prior to occupancy by residents.
16. Perform other duties as assigned. Attend in-service classes and staff meetings.
17. Participate in continuing education opportunities for personal growth and development.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

1. Two (2) years supervisory/management experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling, in a senior living and/or healthcare environment.
2. Three (3) years housekeeping/laundry operations experience.
3. Associates degree preferred.
4. Ability to handle multiple priorities.
5. Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.