Bilingual (Spanish/English) Claims Representative

+ 10% Bilingual Skill Differential

Note: To assure safe and healthful working conditions for everyone, GEICO has implemented rigorous safety measures and policies. Please see below for further safety protocol guidance. 

At GEICO, our associates are the heart of the company. We’re looking for Bilingual Claims Service Representatives for our Lakeland, FL office who are compassionate, solution-oriented, and have a passion for serving our growing Hispanic customer base. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.

In this role, you’ll be the first point of contact for our customers after they experience an accident, collecting facts necessary for the claim and reviewing policy contracts. Our policyholders will count on your patience and attention to detail to begin the claims process and settle undisputed non-injury claims. No two days or accidents are alike, and our Bilingual Claims Service Representatives rise to the challenge and provide excellent service and advise claimants of the next steps to get them back on the road. You’ll have the support and guidance of your team and supervisor, not only as you learn the ropes, but also as you continue to grow in your role.

Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.

Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.

¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy!

Benefits:

As a full-time Bilingual Claims Service Representative, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan with Profit Sharing
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.       

**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

 Qualifications & Skills:

• Excellent verbal and written communication skills in English and Spanish
• Outstanding customer service skills and/or experience
• Solid computer, grammar and multi-tasking skills
• Ability to work comfortably in a fast-paced, high-volume call center
• Minimum of high school diploma or equivalent, college degree or currently pursuing preferred