Restaurant Manager

iServ is A multi-brand, growth-focused business, employer, and community partner of choice by honoring God and people. Our mission is to faithfully serve each other, guests, stakeholders, and communities with everything entrusted to us.

At Sonny’s BBQ, we still live by the principles we were founded on in 1968. Being passionate about BBQ and respecting time-honored traditions. It’s constantly perfecting our craft and bringing that expertise to the table with every meal. It’s putting others first and making sure when people come here, they feel right at home.

Reporting to the General Manager, iServ LLC, a franchisee of Sonny’s BBQ, seeks a Manager to support to area leadership in the pursuit of operational excellence.

Responsibilities include, but are not limited to:

• Hire, train and develop, schedule, and evaluate managers and hourly team members while ensuring they feel appreciated and comfortable in their roles. 
• Communicates with the General Manager regarding company objectives; communicates those objectives to managers at the store level to ensure effective operations.
• Promotes and embraces the department strategy established by the Area Director.
• Ensures that our Mission and Values are communicated, understood, and practiced with all team members under his/her direction.
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success.
• Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests on daily basis.
• Respond to immediate store needs.
• Ensure every guest receives exceptional service and a memorable experience.

Required Qualifications:

• 1 or more years of successful restaurant management experience
• Excellent organizational skills and attention to detail
• Excellent analytical, decision making and problem-solving skills.
• Ability to effectively present information, changes, new objectives, and other topics to both large and small groups.
• Strong computer skills, including experience with Microsoft Office programs.
• A valid driver’s license and a good driving record.
• Ability to maintain a flexible schedule and can cover manager shifts on busy days and/or special events.
• Understanding and ability execute all iServ policies and procedures.

Desired Qualifications:

• Significant understanding of Sonny’s BBQ brand standards.
• Knowledge of Sonny’s BBQ equipment and technology to how to obtain max efficiency within stores.