Cash Posting Clerk

Position Title: Billing &Cash Posting Clerk

POSITION SUMMARY

The Billing and Cash Positing Clerk is responsible for compiling records of charges for services rendered or goods sold, calculate and record the amounts of these services and goods in a timely manner.

ESSENTIAL FUNCTIONS

· Accurately post customer cash receipts from credit cards, electronic checks and bank deposits using imports and manual entry into SAP accounting software.

· Reviews credit card and check transactions for duplicate charges and processes necessary credits.

· Immediately notifies collections team of customer charge backs, disputes and returned checks.

· Reviews checks received in office to be sure they were not previously processed electronically.

· Takes all funds received in office to the bank for deposit.

· Handles petty cash replenishments, requests denominations from the bank and picks up the funds as needed.

· Research billing issues with customer accounts and issue debit or credit memos as needed.

· Provide customer phone support for billing issues/concerns.

· Provide support for cash and bank reconciliations during month end close.

· Provide support for year-end audit.

· Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

· Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

SKILLS

· To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Accounting software. Strong Microsoft Excel skills a must, SAP experience a plus.

· Ability to define problems and collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

· Ability to effectively present information and respond to questions from clients, customers, and the general public.

· Ability to calculate figures and amounts such as discounts, interest and percentages.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

ATTRIBUTES

· Capacity for listening, dealing with confrontation, and overcoming objections.

· Inspires and motivates others to perform well; Inspires respect and trust; Displays passion and optimism.

· Customer-centric mentality; Manages difficult or emotional situations; Responds promptly to employee needs; Responds to requests for service and assistance.

· Excellent verbal and written communication skills.

· Works with the team; contributes to positive team environment; welcomes feedback.

· Approaches others in a tactful manner; Reacts well under pressure; Accepts and adapts to frequent change.

· Works with integrity and ethically; supports organization’s culture, goals, and values.

· Adheres to work schedule.

EDUCATION/EXPERIENCE

High School Diploma required; college degree or credits preferred. 3 – 5 years billing, accounts receivable and cash posting experience required. Strong Microsoft Excel skills including pivot tables, formulas, and vlookups.

PHYSICAL REQUIREMENTS

Must occasionally lift and/or move up to 10 pounds

Regularly required to sit, speak, and listen; occasionally required to stand, walk, stoop, kneel, crouch or crawl.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

NOTE: This job description is not intended to be all-inclusive.