Job Summary:

Housekeepers are focused on creating magic for our Guests during their Walt Disney World® Resort stay by ensuring the highest standards of cleanliness & Guest Service. The Housekeeper is responsible for cleaning Guest rooms, including stripping and making beds, vacuuming, dusting and replenishing items such as linens and amenities. Housekeepers will monitor work orders, use a SmartPhone device to respond to Guest requests, and report maintenance needs.

Housekeeping receive a starting rate of $16.00/hour.
 

Responsibilities:

• Clean Guest rooms by making bed(s), vacuuming, emptying trash, wiping down keyboards, televisions, alarm clocks, telephones, and dusting all surfaces
• Clean bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with proper chemicals when applicable
• Transporting cart with cleaning supplies, amenities and linens to assigned Guest rooms. Maintain cleanliness of work areas and carts
• Replenish all Guest amenities such as soaps and tissues
• Clean windows, mirrors, glass table tops
• Obtain necessary cleaning supplies from supply room
• Report unusual room conditions or rooms in need of repair
• Operate a SmartPhone device to access Guest room assignments and submit work orders
• Work in outdoor settings during various weather conditions
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required
• Cast Members will be required to handle cleaning chemicals and supplies
• Complete tasks with proper use of equipment, tools or systems related to performance of assigned responsibilities

Basic Qualifications:

• Must be at least 18 years of age to be considered for this role
• Physical role requiring heavy lifting, pushing, pulling, bending twisting, and kneeling
• Written and verbal communications skills
• Full-Time requires full availability for any shift, any day, including nights, weekends, and holidays
• Demonstrate good judgment and decision-making skills
• Perform all job responsibilities safely using personal protective equipment
• Comply with all department policies/procedures and service guarantees
• Prolonged standing and walking to various areas of the resort to access and clean Guest rooms, including climbing stairs

Preferred Qualifications:

• Bilingual preferred
• One (1) year of previous Housekeeping experience
• Previous housekeeping responsibilities for 14-18 rooms a day
• Knowledgeable of basic cleaning chemicals and equipment