Marketplace Attendant - Embassy Suites

Orlando, FL
Aug 09, 2021
Oct 05, 2021
Contract Type
Full Time

Title: Marketplace Attendant

Department: Food & Beverage

Location: Orlando, Florida

As a Marketplace Attendant, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotels continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and acknowledge guests upon arrival in the shop
  • Demonstrate knowledge of merchandise, styling and pricing
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
  • Assist in conducting inventory and ensure adequate merchandise supply levels
  • Handle small culinary equipment such as pizza over, coffee maker and juice dispenser.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Perform deep cleaning projects of the marketplace as assigned.
  • Knows and follows all company, environmental, health and safety management programs.
  • Assists in other departments as needed.


  • Must be a great team player and be flexible to complete any additional tasks assigned by management while maintaining a positive work environment.
  • Must be able to work a flexible schedule including nights, weekends and holidays.
  • Able use all equipment associated with the position, including but not limited to cash register, 10-key adding machine, credit card machine and POS system accurately and efficiently.
  • Must have proper and accurate money handling and cash counting skills.
  • Able to inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change.
  • Twist, lift up to 20 pounds, and push/pull up to 20 pounds to clean, create merchandise displays, maintain inventory levels, and perform other job duties.
  • Knowledge of product information to enhance a professional sales approach.
  • Ability to remain upright/standing for extended period.
  • Ability to work with minimal supervision and be self-motivated.
  • Good communication skills.
  • Must have attention to detail and excellent follow-up skills.
  • Prior retail experience preferred.

**Only candidates who meet the above qualifications will be considered**

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