Polk County


Waste & Recycling Secretary II

Winter Haven, Florida

Job Description

SECRETARY II (Waste & Recycling)

Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities, and duties of the job illustrated below:

MAJOR FUNCTION: Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.


• Answer telephones and take messages or transfer calls

• Arrange staff meetings • Compose and edit documents

• Handle incoming and outgoing correspondence

• Maintain databases and filing systems, whether electronic or paper

• Perform basic bookkeeping

• Prepare memos, invoices, or other reports

• Schedule appointments and update event calendars

• Other administrative and clerical functions as assigned.

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with charges associated with waste disposal or additional services. Duties may include receiving payment from customers requiring additional services and routing payments to accounts receivables. Perform a variety of clerical and administrative duties necessary to run the division efficiently. Use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. Buy supplies, and manage stockrooms or division libraries. May also use videoconferencing, fax, and other office equipment. Provide day-to-day support services for division management:

• Serve as a backup for accounts receivables, payable, and payroll

• Process orders/receipts/invoices using the fleet parts system

• Assist with various projects as required (i.e. annual Assessment Roll, Office Inventory, various quarterly/annual reports)

• Coordinate and/or participate on site tours (landfill and recycling)

• Maintain division employee compliance tracking (i.e. PPE records, boot replacements, Sheriff Trainings, Defensive Driving, Spotter and Operator training)

• Record daily fuel logs


• Decision making skills. Secretaries often prioritize tasks and make decisions on their employers’ behalf, so good judgment is essential.

• Interpersonal skills. Secretaries interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

• Organizational skills. Secretaries keep files, folders, and schedules in proper order so an office can run efficiently.

• Writing skills. Secretaries write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.


• Graduate of an accredited high school or possess an acceptable equivalency diploma and have a minimum of three (3) years secretarial office or clerical work experience

• Must be able to type a minimum of 45 CWPM with a maximum of 10 errors

• Must be able to utilize all features afforded by word processing and other required software and personal computers utilized by the work unit

• Must possess a valid driver’s license and be able to secure a valid Florida driver’s license at the time of employment


Direct experience working with diverse groups of people and responsible experience receiving and maintaining confidential and sensitive information, documents, and forms.


This position may be required to report for work when a declaration of emergency has been declared in Polk County.